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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

80

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

70

ADP Workforce Now Reviews

Farangis O.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Invest in ADP. You will not regret.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

It is "all in one" system. I do not think there are any other systems out there that have time tracking, employee record keeping, policy sharing, task delegating and talent management features combined together.

What is your favorite aspect of this product?

I think employee record keeping is one of my favorite features, because it is safer to keep all personnel files in ADP, it is also safer sharing personnel files through ADP without compromising any data. But I should add that I do love its employee time tracking and payroll system too because it is very easy to use.

What do you dislike most about this product?

There is nothing that I dislike about it.

What recommendations would you give to someone considering this product?

Are you Human Resource Management professional? Invest in ADP. It will save you time and money.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cody M.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Full-Suite Solutions That Fit Most Business

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is likely the most streamlined and robust for companies who wish to run the entire HR & Payroll departments through ADP. Being able to incorporate employee management & reviews, payroll, tax, hiring, benefits, and more into a single portal is valuable.

What is your favorite aspect of this product?

Ease of use after being properly implemented and set up, and ease of connecting ADP to other platforms via API.

What do you dislike most about this product?

The implementation process can be a bit rocky, though highly situational. I have been through 2 ADP implementations and generally felt it all took longer than it should have both times.

What recommendations would you give to someone considering this product?

Think about scale and future for your business, and if ADP will fit that vision. ADP can handle the vast majority of your HR and Payroll needs - generally companies that which to use the full suite of services will find significantly more value, rather than only using for 1 sub-section of HR, etc.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service

Evgeny E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Excellent product for SME and Mid-market companies

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

First of all, it is usability. Pretty straightforward for all end-users.

What is your favorite aspect of this product?

The primary aspect is that all end-users can check information in one place: - PTO days (federal holidays, PRO, sick days, floating days, etc) - All benefits

What do you dislike most about this product?

The mobile application doesn't have all features of a web application. Would like to use the ADP mobile application with the same functions

What recommendations would you give to someone considering this product?

It is a good product for all SME and mid-market companies.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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