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Adobe Marketo Engage Logo
Adobe Marketo Engage Logo
Adobe Systems

Adobe Marketo Engage

Composite Score
8.4 /10
CX Score
8.7 /10
Adobe Marketo Engage
8.4 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details


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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
5% Neutral
95% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 86

Sales Intelligence & Conversion Rates

92

Email Delivery

92

Segmentation

90

SPAM Compliance

89

Dynamic Content

88

Campaign Management

87

Auto-Responders

86

Text Messaging

86

Mobile Optimized

84

A/B Testing

84

Content Authoring

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Quality of Features

84

Ease of Implementation

84

Ease of Customization

83

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Adobe Marketo Engage Reviews

Thanga V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Robust Marketing Automation Software

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

Adobe Marketo Engage apart is its seamless integration with Adobe's suite of marketing tools. This integration provides a comprehensive ecosystem for marketers, allowing for tailored campaigns across various channels. Additionally, its intuitive user interface and customizable workflows offer unparalleled flexibility, making it a standout solution for driving marketing success through personalized interactions and lead nurturing..

What is your favorite aspect of this product?

My favorite aspect of Adobe Marketo Engage is its robust automation capabilities. The platform allows me to automate various marketing tasks, such as lead nurturing, email campaigns, and customer engagement workflows, saving me time and effort. This automation not only streamlines my marketing processes but also enables me to deliver more personalized and targeted experiences to my audience, ultimately driving better results for my business.

What do you dislike most about this product?

As a user, navigating the platform and mastering its features can be complex and time-consuming. Additionally, while the platform offers extensive customization options, configuring and optimizing campaigns may require advanced technical skills or dedicated training.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shiva R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good fit for Email Marketing Campaigns

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

It has got unique features and less training required and simpler to use

What is your favorite aspect of this product?

For every marketing journey the product has a different set of programs like Engagement program, Event Program for Nurtures and Webinars

What do you dislike most about this product?

If you want more in depth analysis then the reporting feature is not a good fit and timezones as per instances looks a barrier while we set up auto reports

What recommendations would you give to someone considering this product?

Mid sized businesses who plans more marketing campaigns can use this as they can focus on each marketing campaign based on its need

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Inspires Innovation

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Facilitates data-driven marketing.

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

It integrates with our website, email, events, ads, and other channels to collect granular data on every touchpoint interaction, content view, and conversion event at the contact record-level. Marketo stitches together the complete customer journey, from responding to a nurture email to registering for a webinar to making a purchase. This enables in-depth analysis of multitouch attribution. I can advise the marketing team on which levers to prioritize based on past channel performance. When launching new campaigns,

What is your favorite aspect of this product?

Marketo's segmentation capabilities enable identification of how different customer personas, regions, and industries interact with content. This allows marketing to tailor assets and messaging accordingly. The platform also facilitates the creation of customized dashboards highlighting key trends and drilling down to contact timelines.

What do you dislike most about this product?

However, one limitation of Marketo Engage is the learning curve involved in setting up the many integrations required to unify the data.

What recommendations would you give to someone considering this product?

Marketo centralizes and exposes campaign analytics through interactive visualizations and modeling. This provides visibility to guide strategic marketing decisions using customer insights. I leverage Marketo's predictive modeling to set response benchmarks that we want to exceed. Ongoing A/B testing helps us continually refine tactics. I recommend it to other analytics leaders looking to quantify marketing ROI.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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