Acumatica Cloud ERP Customer Reviews 2024

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative

6% Neutral

89% Positive

Pros

Performance Enhancing
Respectful
Reliable
Fair

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Jen H.

Role: Operations
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Fantastic software and team!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

For me, the choice came down to the capabilities of the integration of our other systems and well as the ease of customizing my needs for my industry within the software. The other determining factor for us was the team we work with. Even in the beginning with sales, I never felt pressure or that we were just another customer. I felt they were more of a partner with us and that stood out from the rest.

What is your favorite aspect of this product?

The capability of integration as well as being able to customize screens by user. I also love the inventory portion of the software.

What do you dislike most about this product?

I wouldn't say I dislike anything about the product. If I had to pick something to be a little bit easier, it would be creating new or editing existing reports.

What recommendations would you give to someone considering this product?

If you need a reliable ERP system, this one is it. We do not have any server down time, or down time due to upgrades. The Acumatica team we work with is hands down the best. The integration and customization this allows you is going to set them apart from others.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Angel B.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Intuitive to use. Procurement could be sleeker.

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Ability to tailor the product for a particular use. Ease of information retrieval and export.

What is your favorite aspect of this product?

Ease of use and intuitive design. Ability to create reports with Velixo is great. Easily learned by users.

What do you dislike most about this product?

The procurement function is a bit clunky. I would like more user defined fields available for use on transactional screens. Built in reporting is not nimble enough, although Velixo does compensate.

What recommendations would you give to someone considering this product?

Definitely worth a look. Good product to use.

Pros

Reliable
Enables Productivity
Respectful
Acts with Integrity

Cons

Commodity Features
Less Efficient Service
Vendor Friendly Policies

Ashley B.

Role: Finance
Industry: Entertainment
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

Extremely user-friendly and customizable program!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica is extremely customizable and most of it can be done in house which I have never experienced with another accounting software before

What is your favorite aspect of this product?

how highly customizable it is! and many different options available to meet our needs

What do you dislike most about this product?

out of the box financial reporting could be better - also the report designer isn't the most intuitive program

What recommendations would you give to someone considering this product?

Get it!!! It is a very well designed program for many different purposes!

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

How We Deliver

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Sales Dashboard

Production-Manager-Dashboard

Production Schedule Products

Purchasing Manager Dashboard

Warehouse Manager

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Overview Video

Usability Features in Acumatica

Reporting Tools

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP Reviews

Jen H.

Fantastic software and team!

Likeliness to Recommend

Pros

Angel B.

1
Since last award

Feature Ratings

Governance Risk and Compliance

Customer Relationship Management

BI and Performance Management

Accounting and Financial Management

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Industry Specific Capabilities

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization