Acumatica Cloud ERP Customer Reviews 2025

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

8 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Contract Negotiation

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Up 1
Since last award

99 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value

86

Product Experience

78

Negotiation and Contract

83

Conflict Resolution

81

Strategy & Innovation

84

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 78%
Conflict Resolution:: 83%
Strategy & Innovation:: 81%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

4% Negative

6% Neutral

90% Positive

Pros

Respectful
Performance Enhancing
Security Protects
Reliable

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Matt B.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Acumatica works great to accelerate our business

Likeliness to Recommend

7 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica allows for seemless integrations with vendors that we use and trust, such as Amazon & Shopify.

What is your favorite aspect of this product?

I like the ability to add customizations, while still ensuring that the structure remains intact.

What do you dislike most about this product?

I wish there were more integrations, and better options involving things like label printing.

What recommendations would you give to someone considering this product?

Determine which version you want to use first, based on the feature sets. Then, do serious QA testing to see what types of cutstomizations or process changes are needed.

Pros

Performance Enhancing
Trustworthy
Saves Time
Respectful

Cons

Vendor's Interest First
Less Generous

Richard H.

Role: Finance
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

User Licensing model is Acumatica's key advantage

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica's transaction volume licensing model versus user based makes it practical and affordable for everyone in the company to have access to data and reports that is not always practical under other ERP licensing models.

What is your favorite aspect of this product?

The user interface is very easy to master, there is a lot of consistency between the different screens and modules.

What do you dislike most about this product?

The Production module (Production Orders) is a bit basic, if you have complex manufacturing operations this may not be the best option.

What recommendations would you give to someone considering this product?

Acumatica offers a good blend of capabilities and ease of use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steven C.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Well supported, highly documented, customizable

Likeliness to Recommend

8 /10

What differentiates Acumatica Cloud ERP from other similar products?

The built-in set of integrations, marketplace integrations, and customization

What is your favorite aspect of this product?

Once you learn the general functionality and interfaces, basic customization (GIs, business events, emails, dashboards, etc.) is fairly easy to do

What do you dislike most about this product?

Lack of direct data access in cloud-hosted version, steep (and windows only) learning curve for customization

What recommendations would you give to someone considering this product?

Thoroughly plan out data migration plan. understand how information (both locality and process) will be different from your current system

Pros

Continually Improving Product
Respectful
Enables Productivity
Effective Service

Cons

Vendor Friendly Policies
Less Efficient Service
Less Fair

How We Deliver

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

86 Likeliness to Recommend

Up 1 Since last award

99 Plan to Renew

Up 1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Manufacturing Edition Dashboards

Distribution Edition Dashboards

General Business Edition Dashboards

Construction Edition Dashboards

Retail Edition Dashboards

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP - Overview

Acumatica Cloud ERP Reviews

Matt B.

Acumatica works great to accelerate our business

Likeliness to Recommend

Pros

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

BI and Performance Management

Service Management

Customer Relationship Management

Procurement Management

Human Capital Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization