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Acumatica

Acumatica Cloud ERP

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Acumatica Cloud ERP
8.6 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details


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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 2
Since last award

99 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
80%
Conflict Resolution:
83%
Strategy & Innovation:
81%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

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4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 81

Governance Risk and Compliance

86

Accounting and Financial Management

84

Supply Chain Management

84

BI and Performance Management

84

Service Management

83

Customer Relationship Management

83

Procurement Management

81

Human Capital Management

80

Job and Project Management

80

Industry Specific Capabilities

78

Analytics and Reporting

78

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Acumatica Cloud ERP Screenshots

Acumatica Cloud ERP Downloads

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Richard H.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

User Licensing model is Acumatica's key advantage

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica's transaction volume licensing model versus user based makes it practical and affordable for everyone in the company to have access to data and reports that is not always practical under other ERP licensing models.

What is your favorite aspect of this product?

The user interface is very easy to master, there is a lot of consistency between the different screens and modules.

What do you dislike most about this product?

The Production module (Production Orders) is a bit basic, if you have complex manufacturing operations this may not be the best option.

What recommendations would you give to someone considering this product?

Acumatica offers a good blend of capabilities and ease of use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Well supported, highly documented, customizable

Likeliness to Recommend

8 /10

What differentiates Acumatica Cloud ERP from other similar products?

The built-in set of integrations, marketplace integrations, and customization

What is your favorite aspect of this product?

Once you learn the general functionality and interfaces, basic customization (GIs, business events, emails, dashboards, etc.) is fairly easy to do

What do you dislike most about this product?

Lack of direct data access in cloud-hosted version, steep (and windows only) learning curve for customization

What recommendations would you give to someone considering this product?

Thoroughly plan out data migration plan. understand how information (both locality and process) will be different from your current system

Pros

  • Continually Improving Product
  • Respectful
  • Enables Productivity
  • Effective Service

Cons

  • Vendor Friendly Policies
  • Less Efficient Service
  • Less Fair

Eddie D.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

The most user friendly ERP system I've used

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

ease of customization and always staying current with technology and customers needs

What is your favorite aspect of this product?

great product support and Acumatica really license to customers and upgrade requests

What do you dislike most about this product?

don't have any dislikes

What recommendations would you give to someone considering this product?

Have a clear understanding of your business needs to make sure you get the correct modules or add-ons

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

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