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Acumatica

Acumatica Cloud ERP

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Acumatica Cloud ERP
8.4 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details


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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

3% Negative
9% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 79

Governance Risk and Compliance

86

Accounting and Financial Management

83

Supply Chain Management

83

Customer Relationship Management

80

BI and Performance Management

80

Procurement Management

79

Service Management

79

Job and Project Management

79

Analytics and Reporting

77

Human Capital Management

77

Industry Specific Capabilities

76

Vendor Capability Ratings

Average 80

Ease of IT Administration

82

Quality of Features

81

Business Value Created

81

Ease of Data Integration

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

78

Ease of Implementation

78

Vendor Support

78

Acumatica Cloud ERP Screenshots

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Acumatica Cloud ERP Reviews

Angel B.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Intuitive to use. Procurement could be sleeker.

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Ability to tailor the product for a particular use. Ease of information retrieval and export.

What is your favorite aspect of this product?

Ease of use and intuitive design. Ability to create reports with Velixo is great. Easily learned by users.

What do you dislike most about this product?

The procurement function is a bit clunky. I would like more user defined fields available for use on transactional screens. Built in reporting is not nimble enough, although Velixo does compensate.

What recommendations would you give to someone considering this product?

Definitely worth a look. Good product to use.

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Cons

  • Commodity Features
  • Less Efficient Service
  • Vendor Friendly Policies

Ashley B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Extremely user-friendly and customizable program!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica is extremely customizable and most of it can be done in house which I have never experienced with another accounting software before

What is your favorite aspect of this product?

how highly customizable it is! and many different options available to meet our needs

What do you dislike most about this product?

out of the box financial reporting could be better - also the report designer isn't the most intuitive program

What recommendations would you give to someone considering this product?

Get it!!! It is a very well designed program for many different purposes!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

John P.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Over Promised and still has never delivered...

Likeliness to Recommend

2 /10

What differentiates Acumatica Cloud ERP from other similar products?

I can't believe how limited & frustrating Acumatica is compared to other similar products out there. It's like it was designed to make my life more difficult. Every time I try to do something, it feels like I hit a wall because it is so narrow & inflexible. I asked if it could do something specific, & I was told that it couldn't. Sure, there may be a workaround, but it feels like there are 20 different workarounds just to achieve the simplest task. It's incredibly frustrating to have to constantly adjust how we manage our accounting just to make Acumatica work. I feel like I'm locked into this one-size-fits-all solution

What is your favorite aspect of this product?

I do not like much about the product. However, it does have an excellent web interface and mobile app that is good for expense reports.

What recommendations would you give to someone considering this product?

Make sure you have a good implementation team and plan on it taking over a year to complete fully.

Pros

  • Respectful

Cons

  • Less Effective Service
  • Less Inspiring
  • Vendor Friendly Policies

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