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Acumatica

Acumatica Cloud ERP

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Acumatica Cloud ERP
8.4 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details


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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

3% Negative
9% Neutral
88% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 79

Governance Risk and Compliance

86

Accounting and Financial Management

83

Supply Chain Management

83

Customer Relationship Management

80

BI and Performance Management

80

Procurement Management

79

Service Management

79

Job and Project Management

79

Analytics and Reporting

77

Human Capital Management

77

Industry Specific Capabilities

76

Vendor Capability Ratings

Average 80

Ease of IT Administration

82

Quality of Features

81

Business Value Created

81

Ease of Data Integration

81

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

78

Ease of Implementation

78

Vendor Support

78

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Acumatica Cloud ERP Reviews

Keith R.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

It has taken us to new heights and we are excited

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Everything is integrated and it has enhancements and support as well as add ons, We are very excited to explore AI capabilities and other functions. Hoping to make changes in our current world and remove custom features that make it harder to do upgrades and deployments. Hoping to get more and more up on all the features. Use it out of the box as much as possible. Also we are trying to get our whole company excited to learn and use the system we went live July 2018. I hope that Acumatica continues to listen and make enhancements based on the needs of their customers. Also hope they provide in depth training outside of summit. We are e

What is your favorite aspect of this product?

That it keeps growingl

What do you dislike most about this product?

lack of individual training. We know that we are not using the software to its fullest potential and that there are so many things that can help our business. We really need to dig deep to learn what we are missing out on. I hope that they consider onsite training included in our fees. There is no reason to waste the potential of the system. Please consider this. Also consider reaching out to the customers and wanting to show that you really want us to learn and grow with your system. Over all we have had a great experience and hope to continue. Our VAR Clients first provides us plus one service so they are doing their part. than you

What recommendations would you give to someone considering this product?

Take your time and learn as much as your can. Do not implement if everyone is not trained and there are not training documents. You will fail. get all the teams involved in testing and planning so that they help create the buy in needed to be successful and for your business to get everything out of your system Use the outside plug in for enhancements. Go to Summit. Network with other members honestly they are your biggest allies. Have a team of Acumatica users at ;your company to be the voice and super users. This has really helped us keep everyone informed. Just make sure that you are using they system for all it is and is not.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sushmita S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Cloud ERP with unlimited users

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica cloud ERP is different from its competitors in the way that resonate with buyer

What is your favorite aspect of this product?

My favorite aspect of this product is it's coordination with the buyer

What do you dislike most about this product?

What I most dislike about this product is it's complex learning and operational costs

What recommendations would you give to someone considering this product?

Before adopting this product define your organizational goals first

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joanne H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2025

A lifesaver for the manufacturing industry

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica Cloud ERP is built for today's businesses and has been a wonderful addition to our manufacturing business. We feel the cost is excellent given what we have received and the authorized reseller that we work with makes Acumatica that much more beneficial. Other products that we looked at were nothing more than a glorified version of the 20 plus year old software that we were previously using.

What is your favorite aspect of this product?

Our favorite aspect is the integration of one module with another with cross reference drill down links. Overall, the ease of use is our favorite aspect of this product.

What do you dislike most about this product?

There are a few modules that we did not get due to the cost. We miss that additional functionality that these modules would bring.

What recommendations would you give to someone considering this product?

Spend time with an authorized reseller and make sure they understand your business and your specific needs and any customizations that you may have. As long as the reseller understands your needs, you will have a successful implementation with Acumatica and Acumatica will be an asset to your business.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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