We Hear You: Designing a Responsive Employee Listening Strategy

Author(s): Laura Hansen-Kohls, Suzan Khatcherian

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Employees are speaking up more than ever – but are organizations truly listening? Without a clear and purposeful strategy, employee listening efforts risk becoming superficial data exercises that lead nowhere. When feedback isn’t acted on, trust erodes, engagement declines, and opportunities for meaningful change are missed. Walk away with the practical tools and know-how to design intentional employee listening strategies which help shape workplaces where everyone thrives.

Laura Hansen-Kohls – Vice President, HR Diagnostics, Advisory & Data Insights, McLean & Company
Suz Khatcherian – Vice President, Learning Solutions, McLean & Company

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