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Adapt the Talent Acquisition Process to a Virtual Environment

Leverage technology to hire the right people, at the right time, during COVID-19 and beyond.

  • Although talent acquisition (TA) is among the most diverse and mature markets in HR technology, the function still has difficulty with using virtual solutions to its advantage. This resulted in many TA functions scrambling to find band-aid solutions to continue operations in the short term at the beginning of the pandemic. However, because the pandemic will impact the way organizations work for the foreseeable future, temporary solutions will not be sufficient.

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Our Advice

Critical Insight

  • Effective virtual TA solutions drive success in multiple priorities, including process efficiency, candidate experience, and quality of hire. This was true before the pandemic, is still true during it, and will continue to be true into the new normal. Use the shift to a remote environment as an opportunity to enhance the TA process with virtual solutions.

Impact and Result

  • Identify TA activity priorities that must be shifted to more sustainable virtual solutions. Assess virtual options available, including existing technology, to not only support operations during the pandemic but also enhance the overall TA process in the long term by improving process efficiencies, candidate experience, and quality of hire.

Adapt the Talent Acquisition Process to a Virtual Environment Research & Tools

2. Review and select virtual solutions

Shortlist virtual solutions for prioritized TA activities.

3. Modify and plan to iterate the virtual TA process

Finalize the selection of virtual TA solutions with key stakeholders.

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About McLean & Company

McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Get the help you need in this 3-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Assess Current TA Process
  • Call 1: Document the current TA process and review implications of relevant data.
  • Call 2: Identify and prioritize TA activities to shift to a virtual environment.

Guided Implementation 2: Review and Select Virtual Solutions
  • Call 1: Review and shortlist virtual solutions to address prioritized TA activities.
  • Call 2: Discuss feasibility of shortlisted solutions based on effort, impact, and potential risks.

Guided Implementation 3: Modify and Plan to Iterate the Virtual TA Process
  • Call 1: Prepare to launch the virtual TA process by reviewing stakeholder responsibilities, change management techniques, and key communications.


  • Rebecca Burns, Talent Acquisition Specialist
  • Ben Craigs, Director of Talent Acquisition, McCarthy Building Companies, Inc.
  • Leah Hilts, People & Talent Acquisition Manager, Thoughtexchange
  • Lucy Norman, Director of Talent Acquisition, Info-Tech Research Group
  • David Piazza, President, SoftwareReviews
  • Richard Pummell, Customer Success Manager, Ideal
  • Jennifer Tracy, Vice President of Recruiting Solutions, Spectrum