Fast, Flawed, and Fixable: Getting Real ROI From AI in Talent Acquisition

Author(s): Adrian Shackelford, William Rolack

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Talent Acquisition is under pressure to prove AI ROI beyond efficiency metrics. This session will explore reframing AI in Talent Acquisition from a cost lever to an outcomes-and-risk conversation – where speed gains should also translate into quality-of-hire, trust, and defensible decisions amid rising concerns about bias, privacy, and candidate authenticity.

AI in Talent Acquisition looks efficient on paper – yet too often disappoints in outcomes. In this session, you and your peers will explore:

  • Unpacking the usual culprits: cost-first rollouts, inflated expectations, and weak governance that quietly create bigger downstream problems (bias, “workslop,” and costly talent misfires).
  • What’s working (and what’s not).
  • How to keep human judgment in the loop, define success beyond speed, pilot responsibly, and build transparent guardrails that turn AI from a blunt cost lever into a durable advantage.
Adrian Shackelford, Practice Lead, HR Advisory Services, McLean & Company
William Rolack, Principal Director, HR Advisory Services, McLean & Company

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