Karen shares how she rapidly assessed a legacy, process‑heavy HR model and transformed it into a data‑driven, business‑aligned function. You’ll hear how she sequenced quick wins to earn credibility, rebuilt trust with line leaders, and secured executive sponsorship for long‑term capability building. Whether you’re just beginning your transformation journey or refining an existing roadmap, Karen’s practical playbook and cautionary tales will equip you to elevate HR’s influence the moment you return to the office. Assess your HR operating model’s maturity and pinpointing the highest‑value gaps. Sequence transformation work‑streams (process, technology, capability, culture) to deliver early credibility while laying foundations for sustainable change. Securing sponsorship by translating HR initiatives into clear business outcomes that resonate with finance and operations leaders. Measuring impact with an HR scorecard focused on value‑creating metrics.
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Karen Smith – Senior Vice President & CHRO, Bruce Power |