This guide will enable HR professionals to:
- Take a coach approach to guide and support leaders in navigating their own conflicts.
- Identify early warning signs of conflict and know when to step in and provide support.
- Foster trust and open communication by helping leaders reflect on their own conflicts.
- Leverage and model emotional intelligence to address conflict with confidence.
- Empower leaders to take ownership of conflict resolution rather than relying solely on HR.
- Build resilience by learning to move forward after conflict and help leaders do the same.
