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Use this template to determine the type of content to be shared across social media platforms, assign content authors, and schedule content posts.
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Use this template to document social media goals, evaluate current social media practices, and record guidelines.
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Use this tool to evaluate social media efforts and identify areas for improvement in posted content and across media channels by recording key metrics performance.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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