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A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...
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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this guide to understand process mapping best practices.
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Use this template to design a survey that gathers feedback from unsuccessful candidates to optimize the candidate experience.
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Use this guide as a reference for candidate experience best practices and action steps to implement them.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Draft a service-level agreement with talent acquisition specialists and hiring managers to set timelines and procedures that everyone can agree to and that keep the...
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Use this tool to help determine the degree of centralization required to meet business goals.
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Use this tool to assess which areas of the candidate experience need improvement.
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