A service level agreement allows you to collaboratively set expectations with hiring managers and the talent acquisition team. Use the Candidate Experience Service Level Agreement Template to:

  • Agree on responsibilities of hiring managers and talent acquisition specialists.
  • Set timeframes for appropriate action.
  • Hold all parties accountable for following through on proposed guidelines.

Draft the service level agreement to get buy-in from all stakeholders and make sure the candidate experience is being prioritized within reasonable boundaries.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.