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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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Use this tool to establish clear action steps and communications to implement a change.
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Use this template to design a survey that gathers feedback from unsuccessful candidates to optimize the candidate experience.
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Use this tool to assess which areas of the candidate experience need improvement.
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A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...
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Use this template to help you prepare a Request for Information (RFI) to potential vendors.
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Use this template to provide the chosen vendor with thorough information about your organization’s process(es) and brand.
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Use this template to craft an RFP that clearly explains the goals and needs your organization is looking to fulfill and how vendors will be evaluated.
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