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Zscaler

Zscaler Secure Web Security

Composite Score

7.7 /10

CX Score

7.8 /10

35 Reviews Write a Review

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details

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Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

4% Negative

6% Neutral

90% Positive

Pros

Security Protects
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

URL Filtering

URL Categorization

Bandwidth Utilization Management

Unified Management Interface

Rule Based Policy Engine

SSL Scanning

Malware Detection

Application Control

Analytics and Reporting

Sandboxing

Directory Integration

Vendor Capability Ratings

Average 75

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Zscaler Secure Web Security Reviews

Talib J.

Role: Sales Marketing
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Great product but better integration needed.

Likeliness to Recommend

7 /10

What differentiates Zscaler Secure Web Security from other similar products?

This product has been one of the most successful integrations so far even though we still have some teething issues. Other products have been a lot worse in this regard.

What is your favorite aspect of this product?

Integration across our platform has been largely smooth apart from a couple things which has been more successful than previous SW.

What do you dislike most about this product?

Integration issues with other 3rd party SW but this is not a major issue

What recommendations would you give to someone considering this product?

I recommend ZScaler but I would say to keep any eye out for an integration issues that pop up with firewalls and 3rd party SW tools that use the internet constantly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ernest P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Powerful protection against online threats

Likeliness to Recommend

9 /10

What differentiates Zscaler Secure Web Security from other similar products?

ZScaler offers software that differs from others because it has a fairly simple implementation thanks to its being based on the cloud, its protection is in real time so it tends to recognize threats quickly and prevents users from being exposed to threats from malicious sites , provides high visibility of web traffic in a way that makes it possible to prevent the same employees of the company from accessing sites that put the company at risk, allows to configure unique policies for different locations.

What is your favorite aspect of this product?

What I like the most about this ZScaler software is how it provides high visibility of web traffic so that it makes it possible to prevent the same employees of the company from accessing sites that put the company at risk, which automatically blocks viruses , malware, spyware and even the creation of scripts between sites, phishing sites and P2P applications that can be vectors of infection, such as BitTorrent, in addition to the fact that it has a high flexibility to let the user set their own policies security or decide to stay with the default ones.

What do you dislike most about this product?

Sometimes there is a delay in Internet access since the service inspects the content in a relatively distant data center, however it is not something that happens often, also its initial configuration can be somewhat complex, especially for beginners in the management of these software.

What recommendations would you give to someone considering this product?

Be clear about the level of protection you want to provide to your company, since the software offers levels according to the amount of protection and customization you want for your company, as well as the number of users.

Pros

Saves Time
Helps Innovate
Continually Improving Product
Reliable

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Great features and support

Likeliness to Recommend

9 /10

Pros

Acts with Integrity
Generous Negotitation
Security Protects
Helps Innovate

How We Deliver

Zscaler Secure Web Security

What is Zscaler Secure Web Security?

Company Details

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Awards & Recognition

Zscaler Secure Web Security Ratings

84 Likeliness to Recommend

90 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Zscaler Secure Web Security?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Bandwidth Utilization Management The solution can limit bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Unified Management Interface The solution allows for multi-instance deployments (hybrid, cloud and on-premise) to be managed via a single administrative interface.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Malware Detection Detects malware based on signature-based and heuristic engines

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zscaler Secure Web Security Reviews

Talib J.

Great product but better integration needed.

Likeliness to Recommend

Pros

Ernest P.

Powerful protection against online threats

Likeliness to Recommend

Pros

Great features and support

Likeliness to Recommend

Pros

Title

Feature Ratings

URL Filtering

URL Categorization

Bandwidth Utilization Management

Unified Management Interface

Rule Based Policy Engine

SSL Scanning

Malware Detection

Application Control

Analytics and Reporting

Sandboxing

Directory Integration

Vendor Capability Ratings

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Ease of Customization