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Zscaler Secure Web Security Logo
Zscaler Secure Web Security Logo
Zscaler, Inc.

Zscaler Secure Web Security

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Zscaler Secure Web Security
7.8 /10

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details


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Awards & Recognition

Zscaler Secure Web Security won the following awards in the Secure Web Gateway category

Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Up 1
Since last award

92 Plan to Renew

Up 1
Since last award

73 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
73%
Conflict Resolution:
82%
Strategy & Innovation:
82%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

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3% Negative
10% Neutral
87% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

URL Filtering

88

URL Categorization

87

Rule Based Policy Engine

82

Bandwidth Utilization Management

82

SSL Scanning

81

Sandboxing

81

Unified Management Interface

81

Application Control

80

Analytics and Reporting

79

Malware Detection

79

Directory Integration

78

Vendor Capability Ratings

Average 77

Quality of Features

83

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

77

Breadth of Features

77

Ease of IT Administration

77

Vendor Support

76

Availability and Quality of Training

74

Ease of Customization

71

Ease of Data Integration

71

Zscaler Secure Web Security Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Zscaler is a best in market for internet security

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohanasundaram M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Zscaler Internet access is a reliable solution.

Likeliness to Recommend

10 /10

What differentiates Zscaler Secure Web Security from other similar products?

Policy enforcement within seconds across all data centers. Single agent for all the solutions in Zscaler

What is your favorite aspect of this product?

Saas application tenant Browser Isolation Ease of use User Friendly console Improved performance

What do you dislike most about this product?

Reports scheduling is bit complex, and it can be improved

What recommendations would you give to someone considering this product?

If you are looking for a Web security solution with improved performance for user and as well as security. please go for this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sumit P.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product!!!!

Likeliness to Recommend

9 /10

What differentiates Zscaler Secure Web Security from other similar products?

Zscaler Secure Web Security stands out due to its cloud-native architecture, providing seamless scalability, robust threat protection, and comprehensive visibility across all users and devices. Additionally, Zscaler's Zero Trust Exchange platform integrates multiple security functions, including web security, firewall, sandboxing, and data loss prevention, offering a unified and holistic approach to secure access and protection against advanced threats.

What is your favorite aspect of this product?

one notable aspect of Zscaler Secure Web Security that users often appreciate is its seamless integration with the cloud and its ability to provide comprehensive security without the need for on-premises hardware or complex deployments.

What do you dislike most about this product?

However, users' experiences and opinions may vary. Some potential areas for improvement in any product could include user interface enhancements, additional customization options, or even specific features that users may find lacking or needing improvement.

What recommendations would you give to someone considering this product?

Consider factors such as pricing, scalability, support, and integration capabilities before making a decision.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service