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Zoho

Zoho Projects

Composite Score

8.7 /10

CX Score

8.9 /10

104 Reviews Write a Review

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Awards & Recognition

Zoho Projects won the following awards in the Project Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

2024

Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 85%
Conflict Resolution:: 88%
Strategy & Innovation:: 88%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

2% Negative

8% Neutral

90% Positive

Pros

Respectful
Trustworthy
Reliable
Saves Time

Feature Ratings

Average 82

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Reporting

Hierarchical Task Management

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Average 80

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Breadth of Features

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Project Management - Midmarket

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View Zoho Projects in this category (opens in a new tab)

Zoho Projects Reviews

Bliss C.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Easy to use project portfolio management tool

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Zoho Projects has more powerful PPM features that can track and manage a lot of projects and tasks.

What is your favorite aspect of this product?

With Zoho Projects, I am able to plan, track and manage projects in real-time. Tracking time, issue and expenses incurred in projects is easy and accurate with Zoho Projects.

What do you dislike most about this product?

The errors I used to encounter are now history since the vendor customer success has helped me eradicate them.

What recommendations would you give to someone considering this product?

Take advantage of the free customer support, attend online webinars and request ebooks from the vendor.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Intuitive, helpful, efficiency-focused product!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

How We Deliver

Zoho Projects

What is Zoho Projects?

Company Details

Need Assistance?

Awards & Recognition

Zoho Projects Ratings

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho Projects?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Management - Midmarket

Zoho Projects Reviews

Bliss C.

Easy to use project portfolio management tool

Likeliness to Recommend

Pros

Intuitive, helpful, efficiency-focused product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Reporting

Hierarchical Task Management

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Breadth of Features

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training