
What is Zoho Projects?
Plan, track, and collaborate using the preferred online project management software of more than a million businesses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Projects?
Pros
- Respectful
- Trustworthy
- Reliable
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Time & Expense Tracking
Budget Management
Resource Management
Hierarchical Task Management
Reporting
Document Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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Zoho Projects Reviews

Pragya B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
User friendly but complex for new-comers
Likeliness to Recommend
What differentiates Zoho Projects from other similar products?
Affordability Zoho Ecosystem Integration Rich with features
What is your favorite aspect of this product?
Affordability and features
What do you dislike most about this product?
User interface and complex learning
What recommendations would you give to someone considering this product?
If you're considering Zoho Projects, I recommend it for small to mid-sized teams or businesses already using Zoho’s ecosystem.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service

Selene L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Versatile tool with a large customization space
Likeliness to Recommend
What differentiates Zoho Projects from other similar products?
Zoho is part of our daily planning, it centralizes all our work in one place, since it gives us an order in the management of tasks, it tells us where to start, how to continue, it allows us to communicate, link our work together with the entire team and to carry out an efficient workflow. Since we use Zoho we automate the process, we make everything highly functional, improving our performance in all aspects, including from the communication part, it keeps the team united and working collaboratively. We have no doubt that Zoho is a bold tool with dozens of powerful integrations that end up creating an entire efficient work system.
What is your favorite aspect of this product?
Zoho provides a great system for task processing, it participates in the management of our daily tasks, focusing on achieving a continuous workflow that is simple thanks to a modern and bold interface, which provides effective tools with high functionality that allows us to categorize, manage and automate processes that we had never thought of streamlining. It integrates other tools that allow us to complement the management work and make this process much more agile, as well as a configuration and customization process that adapts to our needs. The fact that it is cloud-based guarantees us a wide and secure workspace.
What do you dislike most about this product?
One of the aspects that we have noticed as important and that does not exactly fit what we are looking for is the generation of leads, it does not have particular details that would be useful to reach our clients exactly through the Zoho CRM plugin, for our team it is not easy to make appropriate links. Zoho is not a very accessible tool, although it provides great features between one package and another, accessing packages with more features, which we need for our work, represents a high price, however, in the market there is nothing similar for a better price.
What recommendations would you give to someone considering this product?
Zoho is a great tool worth giving a try to centralize the management of work tasks. It certainly has everything you need, from a great dashboard, an open portal for team communication, and tools that allow you to evaluate performance metrics.
Pros
- Enables Productivity
- Inspires Innovation
- Altruistic
- Acts with Integrity

Kriti S.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Enhance Productivity and Meet Deadlines.
Likeliness to Recommend
What differentiates Zoho Projects from other similar products?
Zoho projects integrate smoothly with third-party tools for better communication. Also, Zoho's simplicity even for complicated projects makes it beginner-friendly.
What is your favorite aspect of this product?
The Gantt charts and task dependencies are incredibly easy to use, helping visualize project timelines.
What do you dislike most about this product?
The mobile app experience could be improved as it lacks some of the advanced features available on the web version.
What recommendations would you give to someone considering this product?
I recommend the Zoho project for teams that are looking for a cost-effective and robust project management tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy