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Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho

Zoho People

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Zoho People
8.6 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details


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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Up 1
Since last award

94 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
89%
Conflict Resolution:
89%
Strategy & Innovation:
88%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

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4% Negative
6% Neutral
90% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Shift Management

88

Time Capture Physical

87

Absence Management

85

Staffing

84

Time Capture

83

Rate Policies

82

Workforce Scheduling

81

Attendance Management and Policies

81

Workforce Dashboards and Reporting

80

Workforce Planning and Forecasting

80

Labor Costing and Splitting

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Breadth of Features

81

Ease of Implementation

80

Ease of IT Administration

80

Ease of Data Integration

79

Ease of Customization

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

75

Zoho People Reviews

Alessia M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Amazing Workforce Management Solution For Business

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

It houses great workforce management and supports scaling which makes it unique among its competitors

What is your favorite aspect of this product?

Using Zoho People is straightforward. Comes with great features for managing workforce and promoting productivity. It is cost effective and a multipurpose tool for HR functions.

What do you dislike most about this product?

Nothing really serious has failed about Zoho People.

What recommendations would you give to someone considering this product?

For effective workforce management, I'm recommending Zoho People. We have used it for over 4 years and it has been awesome.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amy S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Stunning with predictive analytics for decisions.

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Stunning with visual dashboards, customizable KPIs and predictive analytics.

What is your favorite aspect of this product?

HR analytics and advanced reporting are super helpful with making data driven decision quickly.

What do you dislike most about this product?

Great tool with HCM which can't complaining about.

What recommendations would you give to someone considering this product?

Stunning dashboard,KPIs and predictive analytics are dependable for making data driven decisions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ben J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Balacing HR management

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

With a centralized approval system, we have the ability to effectively manage employee absences, allowing a clearer and more organized control over staff availability, using tools like Zoho People, we can not only manage Key Result Areas (KRAs), but also the competencies and skill sets of each employee, this facilitates a comprehensive performance evaluation, as it allows aligning organizational expectations with individual capabilities, and the assessment modules provide us with valuable data that helps identify both employee strengths and areas for improvement, which in turn can guide training and professional development.

What is your favorite aspect of this product?

Leave management becomes simple and efficient with this tool, as it simplifies the leave request process and allows employees to easily access their leave balance and vacation days, through the application, workers can request leave directly, which speeds up approval and reduces the administrative burden for supervisors, in addition, the system provides accurate tracking of working time, effectively recording hours worked, as well as overtime and compensatory hours, this feature not only helps maintain a detailed and accurate record, but also facilitates human resource planning and ensures compliance with labor regulations.

What do you dislike most about this product?

From my perspective, I consider that the interface presents an excessively cluttered design, which can complicate the navigation experience for users, this lack of clarity and organization can generate frustration when trying to locate specific functions or information, since the elements are arranged in a way that does not favor easy and quick access, a cleaner and more structured design could significantly improve usability, allowing us and other users to perform tasks more efficiently and with less effort, by simplifying the interface and making it more intuitive, it could optimize not only the interaction, but also increase satisfaction.

What recommendations would you give to someone considering this product?

The tool proves to be very intuitive and simple to use, making it an ideal choice for complex human resource management challenges, its ability to centralize various functions, such as leave management, attendance tracking, timesheet development and the onboarding process for new employees, allows organizations to handle all of these tasks efficiently from one place, this not only saves time, but also reduces the possibility of errors that can arise when using multiple dispersed systems. By offering a comprehensive solution, this tool is perfectly suited to the needs of companies looking to optimize their human resources processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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