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Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Zoho Books
8.4 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
6% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Accounts Payable Purchase Orders

85

Cost Revenue Tracking

84

Cash Flow Management

84

Accounts Receivable Invoicing

83

General Ledger Chart of Accounts

83

Expense Management

83

Dashboards, Analytics and Reporting

82

Reconciliation

82

Budgeting Forecasting

81

Project Accounting

80

Integration APIs

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of IT Administration

78

Quality of Features

78

Ease of Customization

77

Zoho Books Reviews

Pranay M.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Account Management

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books stands out for its user-friendly interface, robust features, affordability, and seamless integration with other Zoho products, offering comprehensive accounting solutions for small businesses.

What is your favorite aspect of this product?

Zoho Books is its intuitive interface and ease of use, making accounting tasks more manageable for small businesses.

What do you dislike most about this product?

issues with customer support response times and occasional glitches in Zoho Books

What recommendations would you give to someone considering this product?

For someone considering Zoho Books, I would recommend thoroughly evaluating their business needs and comparing them with the features offered by the software. Additionally, try out the free trial version to assess its suitability and user-friendliness. Consider the level of customer support provided by Zoho and read reviews from other users to gauge their experiences. Finally, ensure that Zoho Books integrates well with any existing systems or software used in your business.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Sunil D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Product for Small/Mid Size company

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Quality and reliability of feature Availablity of API and automation

What is your favorite aspect of this product?

Easy to get started, Built-in reports and easy configuration

What do you dislike most about this product?

Missing of feature for cost accounting, cost center allocation of partial po amount, etc.

What recommendations would you give to someone considering this product?

If you are just setting up accounting, this is good enough for the long term. However you have scenarios of advance cost allocation and cost accounting scenarios this might not be the right choice.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Deepika T.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

it simplifies finances,managing budgets efficient

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books sets itself apart with user-friendly interfaces, automation, and scalability. It's designed for both beginners and experienced accountants, offering a range of features that make financial management straightforward. Automation features like bank feeds, expense tracking, and recurring transactions help save time and reduce manual data entry. Moreover, its scalability allows small businesses to grow without outgrowing the software. Affordable pricing and integration with other Zoho applications further differentiate it. In essence, Zoho Books is a versatile, accessible, and efficient accounting solution for businesses of all.

What is your favorite aspect of this product?

Easy usability customization available pricing

What do you dislike most about this product?

Overall its a good product in reasonable price

What recommendations would you give to someone considering this product?

Overall its a good product in reasonable price

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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