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Zoho

Zoho Books

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Zoho Books
8.0 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Midmarket category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cost Revenue Tracking

88

Cash Flow Management

86

Integration APIs

85

Accounts Payable Purchase Orders

85

Budgeting Forecasting

84

Dashboards, Analytics and Reporting

84

Project Accounting

84

General Ledger Chart of Accounts

81

Expense Management

79

Reconciliation

79

Accounts Receivable Invoicing

78

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Ease of Customization

87

Ease of Data Integration

86

Breadth of Features

86

Usability and Intuitiveness

86

Quality of Features

85

Business Value Created

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Zoho Books Reviews

Sumit M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Streamline Your Finances with Zoho Books

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books is special because it works well with other Zoho apps and tools, automates many tasks, and uses AI for better insights. It’s easy to use, customizable, and supports different currencies and languages, making it great for any business.

What is your favorite aspect of this product?

My favorite part of Zoho Books is how it automates tasks like invoicing and tracking expenses. It saves time and helps avoid mistakes.

What do you dislike most about this product?

Some advanced features can be tricky to set up and might need extra help or training.

What recommendations would you give to someone considering this product?

Try the free trial of Zoho Books to explore its features and be prepared to spend some time learning the advanced tools.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

Cons

  • Charges for Enhancements

ABAKASH A.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

Zoho Books: Simplifying Accounting for businesses

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books stands out from other similar products due to its seamless integration with the wider Zoho ecosystem, offering a suite of business tools that can be used together for a streamlined experience. Additionally, Zoho Books provides strong invoicing and expense tracking features, along with project management capabilities, making it a comprehensive solution for small to medium-sized businesses. Its user-friendly interface and affordable pricing further differentiate it from competitors in the market.

What is your favorite aspect of this product?

My favorite aspect of Zoho Books is its user-friendly interface. It's intuitive and easy to navigate, making accounting tasks much more manageable. The dashboard provides a quick overview of the business's financial health, and features like invoicing and expense tracking are straightforward and efficient. Overall, Zoho Books makes accounting less daunting for users at all levels of expertise.

What do you dislike most about this product?

While Zoho Books is a comprehensive accounting software, one aspect that could be improved is its reporting capabilities. While it offers a range of standard reports, the customization options are somewhat limited compared to other similar products. Users who require highly customizable or complex reports may find this aspect of Zoho Books lacking.

What recommendations would you give to someone considering this product?

When considering Zoho Books, I recommend evaluating your business's specific accounting needs. Zoho Books is best suited for small to medium-sized businesses that require basic accounting features such as invoicing, expense tracking, and basic inventory management. If your business requires more advanced features or extensive customization options, you may want to explore other accounting software options. Additionally, take advantage of the free trial offered by Zoho Books to ensure it meets your needs before committing to a subscription.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Edgar F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Simple expense management.

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Versatility, it is very flexible, has solid expense management, incredible support, connects with payment gateways (Stripe, GoCardless, PayPal.

What is your favorite aspect of this product?

Scalability and versatility. It has a lot to offer, payroll as a complement, a flexible and intuitive portal with which I can log in to manage each transaction easily.

What do you dislike most about this product?

It offers everything I really need.

What recommendations would you give to someone considering this product?

Zoho Books is an excellent system, it has considerable functions such as accounting, invoices, tracking, inventory, payment processing and payroll integrations, ease of use and more. The decision to choose Zoho Books is knowing how to identify exactly what we need or want to do with our payroll.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

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