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Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Zoho Books
8.3 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

1% Negative
1% Neutral
98% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Fair

Feature Ratings

Average 87

Accounts Payable Purchase Orders

89

Cash Flow Management

89

General Ledger Chart of Accounts

87

Accounts Receivable Invoicing

86

Project Accounting

85

Dashboards, Analytics and Reporting

85

Reconciliation

84

Cost Revenue Tracking

84

Expense Management

84

Budgeting Forecasting

82

Integration APIs

78

Vendor Capability Ratings

Average 83

Business Value Created

90

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

77

Zoho Books Reviews

Swastik P.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and well structured

Likeliness to Recommend

8 /10

What differentiates Zoho Books from other similar products?

How well it's organized is the main highlight of Zoho books that sets it apart from other accounting softwares.

What is your favorite aspect of this product?

Easy summation of required inputs.

What do you dislike most about this product?

Number of transactions per month is bit concerning.

What recommendations would you give to someone considering this product?

do well research about zoho books before transacting.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Caring

Sunil D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Product for Small/Mid Size company

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Quality and reliability of feature Availablity of API and automation

What is your favorite aspect of this product?

Easy to get started, Built-in reports and easy configuration

What do you dislike most about this product?

Missing of feature for cost accounting, cost center allocation of partial po amount, etc.

What recommendations would you give to someone considering this product?

If you are just setting up accounting, this is good enough for the long term. However you have scenarios of advance cost allocation and cost accounting scenarios this might not be the right choice.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Deepika T.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

it simplifies finances,managing budgets efficient

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books sets itself apart with user-friendly interfaces, automation, and scalability. It's designed for both beginners and experienced accountants, offering a range of features that make financial management straightforward. Automation features like bank feeds, expense tracking, and recurring transactions help save time and reduce manual data entry. Moreover, its scalability allows small businesses to grow without outgrowing the software. Affordable pricing and integration with other Zoho applications further differentiate it. In essence, Zoho Books is a versatile, accessible, and efficient accounting solution for businesses of all.

What is your favorite aspect of this product?

Easy usability customization available pricing

What do you dislike most about this product?

Overall its a good product in reasonable price

What recommendations would you give to someone considering this product?

Overall its a good product in reasonable price

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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