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Zoho Books Logo Award Winner Product Badge
Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Zoho Books
8.3 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

1% Negative
1% Neutral
98% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Fair

Feature Ratings

Average 87

Accounts Payable Purchase Orders

89

Cash Flow Management

89

General Ledger Chart of Accounts

87

Accounts Receivable Invoicing

86

Project Accounting

85

Dashboards, Analytics and Reporting

85

Reconciliation

84

Cost Revenue Tracking

84

Expense Management

84

Budgeting Forecasting

82

Integration APIs

78

Vendor Capability Ratings

Average 83

Business Value Created

90

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

77

Zoho Books Reviews

Vimal D.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Zoho Books - Gift for Accounting Profession Manage

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

ERP & SAP For Accounts Team

What is your favorite aspect of this product?

Easy to Operate tool Without any Hazzle and Providing The Tracking Properly of Inventory

What do you dislike most about this product?

As we are Expecting Some Security Things to Development

What recommendations would you give to someone considering this product?

Such A Professional and Perfect tool for small to Big Industries. No doubts Go for it...

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Caring

Pranay M.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Account Management

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books stands out for its user-friendly interface, robust features, affordability, and seamless integration with other Zoho products, offering comprehensive accounting solutions for small businesses.

What is your favorite aspect of this product?

Zoho Books is its intuitive interface and ease of use, making accounting tasks more manageable for small businesses.

What do you dislike most about this product?

issues with customer support response times and occasional glitches in Zoho Books

What recommendations would you give to someone considering this product?

For someone considering Zoho Books, I would recommend thoroughly evaluating their business needs and comparing them with the features offered by the software. Additionally, try out the free trial version to assess its suitability and user-friendliness. Consider the level of customer support provided by Zoho and read reviews from other users to gauge their experiences. Finally, ensure that Zoho Books integrates well with any existing systems or software used in your business.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Alok M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Zoho: Best CRM one should must use

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

The most beautiful features in Zoho is it's user friendly interface where anyone can easily understood all the relevant accounts and finance data and can easily project about his account. The second feature is you can easily extract data for your review and reference.

What do you dislike most about this product?

Can be a little tricky to set the profit & loss to cover the right months, need to play around with the dates.

What recommendations would you give to someone considering this product?

Easy to use, mobile app is also excellent for updating on the move. Clear reporting, easy to take a snapshot of business performance. Tailorable so invoices are fully branded and customer e-mails can be tailored. Love the payment receipt feature so clients are updated once payment processed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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