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Zoho Books Logo Award Winner Product Badge
Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Zoho Books
8.3 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

1% Negative
1% Neutral
98% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Fair

Feature Ratings

Average 87

Accounts Payable Purchase Orders

89

Cash Flow Management

89

General Ledger Chart of Accounts

87

Accounts Receivable Invoicing

86

Project Accounting

85

Dashboards, Analytics and Reporting

85

Reconciliation

84

Cost Revenue Tracking

84

Expense Management

84

Budgeting Forecasting

82

Integration APIs

78

Vendor Capability Ratings

Average 83

Business Value Created

90

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

77

Zoho Books Reviews

Ted Z.

  • Role: Finance
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Complete business accounting solution

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

The online payment gateways that make it easy for our clients to pay all their invoices online.

What is your favorite aspect of this product?

The mobile app that allow me to do time-tracking and send invoices instantly while on service calls.

What do you dislike most about this product?

I would like better customization of forms, logos, and fonts

What recommendations would you give to someone considering this product?

It is a full solution for time-tracking, invoicing, bill-pay, accounting, and customer payments. It is much easier to use than QuickBooks Online. The pricing is affordable and easy to understand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dorcas B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Simplified invoicing process

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho has a phenomenal support team and easy to use. It very affordable and simplifies invoicing process. The ease and speed with which I can edit invoices leave even my clients amazed, they credit me for being very prompt, I give Zoho thumbs up for that.

What is your favorite aspect of this product?

Zoho caters to every of our accounting requirements. it s effective and we spend less time doing accounts. The best part is that it is easy to use even for non-accountant users. I love the client support service as whenever we raise an issue they attend to it quickly. I can say that it has streamlined and simplified our invoicing process.

What do you dislike most about this product?

It is not that great for use in larger enterprises.

What recommendations would you give to someone considering this product?

The user interface is intuitive, very easy to use, and provides us instant reports. It has enabled us to actually concentrate on the business rather than finance and accounting. Zoho Books is the best and easy to use for small and medium businesses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dominic K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Zoho Books can be integrated with other business applications to let you access and work with your data from a single place.

What is your favorite aspect of this product?

Zoho Books automatically generates professional reports to convey your information in the clearest way. Audit trails and activity log reports let you see the changes that have been made to your transactions and weed out fraud, which is way beyond the capability of a normal spreadsheet.

What do you dislike most about this product?

Integrating can be complicated, and not completely consistent.

What recommendations would you give to someone considering this product?

Make it easier for dashboards to manage your day and your business.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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