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Yardi Voyager Logo
Yardi Voyager Logo
Yardi

Yardi Voyager

Composite Score
6.1 /10
CX Score
5.9 /10
Category
Yardi Voyager
6.1 /10

What is Yardi Voyager?

Yardi Voyager® is a web-based, fully integrated end-to-end platform with mobile access for larger portfolios to manage operations, execute leasing, run analytics, and provide innovative resident, tenant, and investor services.

Company Details


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Yardi Voyager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

72 Likeliness to Recommend

72 Plan to Renew

66 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Yardi Voyager?

27% Negative
15% Neutral
58% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Inhibits Innovation
  • Vendor's Interest First
  • Less Friendly Negotiation

Feature Ratings

Average 78

Property Management

89

Analytics and Reporting

85

Contract Management

83

CRM Integration

82

Lease Management

79

Listing Management

77

Marketing Management

77

Tenant Management

76

Document Management

75

Commissions Management

73

Lead Management

61

Vendor Capability Ratings

Average 67

Breadth of Features

79

Business Value Created

78

Ease of Implementation

74

Quality of Features

73

Vendor Support

72

Availability and Quality of Training

68

Usability and Intuitiveness

62

Ease of Customization

61

Product Strategy and Rate of Improvement

59

Ease of Data Integration

56

Ease of IT Administration

56

Yardi Voyager Reviews

Lisa R.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great ERP for residential & commercial

Likeliness to Recommend

8 /10

What differentiates Yardi Voyager from other similar products?

We requested a presentation from Yardi Voyager and MRI using the company's data. Only Yardi complied. Yardi Voyager has robust reporting, can be user friendly and as asset to real estate property management.

What is your favorite aspect of this product?

Yardi Voyager has robust reporting and functionality that is an asset toi real estate property management, commercial & residential.

What do you dislike most about this product?

Yardi Voyager does not have features that I dislike. However, the prior property management system was a combination of BJ Murray (a DOS based system) & Quickbooks. Training employees used to BJ Murray was challenging

What recommendations would you give to someone considering this product?

Yardi Voyager is a great ERP system for commercial & residential property management, real estate development & construction.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Continually Improving Product

Lindsay D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Yardi's "timing out" is the biggest challenge

Likeliness to Recommend

3 /10

What differentiates Yardi Voyager from other similar products?

Yardi is probably the worst system I've ever used (besides Focus). It needs a total overhaul. There are other systems that work much better, but are more expensive.

What is your favorite aspect of this product?

Payables are easy to process

What do you dislike most about this product?

Time outs.

What recommendations would you give to someone considering this product?

Don't use it unless you have a very small portfolio.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Wastes Time

Eric L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Industry Standard, but Stagnant.

Likeliness to Recommend

7 /10

What differentiates Yardi Voyager from other similar products?

It is a very high-level technical product that requires training. However, once training is completed, a wealth of metrics is available.

What is your favorite aspect of this product?

Staging/Test mode

What do you dislike most about this product?

It does not always integrate well with other products. There are not many innovations due to Yardi's position as industry standard.

What recommendations would you give to someone considering this product?

This software is focused on the financial aspects of management, do further research on other products if you wish to balance the client experience.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Leverages Incumbent Status
  • Inhibits Innovation
  • Slower Product Innovation