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Yardi

Yardi Voyager

Composite Score

6.2 /10

CX Score

6.1 /10

10 Reviews Write a Review

What is Yardi Voyager?

Yardi Voyager® is a web-based, fully integrated end-to-end platform with mobile access for larger portfolios to manage operations, execute leasing, run analytics, and provide innovative resident, tenant, and investor services.

Company Details

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Yardi Voyager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

77 Plan to Renew

67 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 45%
Conflict Resolution:: 60%
Strategy & Innovation:: 56%
Service Experience:: 80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Yardi Voyager?

22% Negative

15% Neutral

63% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Cons

Inhibits Innovation
Vendor's Interest First
Less Friendly Negotiation

Feature Ratings

Average 76

Property Management

Analytics and Reporting

Contract Management

CRM Integration

Lease Management

Listing Management

Document Management

Tenant Management

Marketing Management

Commissions Management

Lead Management

Vendor Capability Ratings

Average 68

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Also Featured in...

Property Management

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Yardi Voyager Reviews

Lisa R.

Role: Finance
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Great ERP for residential & commercial

Likeliness to Recommend

8 /10

What differentiates Yardi Voyager from other similar products?

We requested a presentation from Yardi Voyager and MRI using the company's data. Only Yardi complied. Yardi Voyager has robust reporting, can be user friendly and as asset to real estate property management.

What is your favorite aspect of this product?

Yardi Voyager has robust reporting and functionality that is an asset toi real estate property management, commercial & residential.

What do you dislike most about this product?

Yardi Voyager does not have features that I dislike. However, the prior property management system was a combination of BJ Murray (a DOS based system) & Quickbooks. Training employees used to BJ Murray was challenging

What recommendations would you give to someone considering this product?

Yardi Voyager is a great ERP system for commercial & residential property management, real estate development & construction.

Pros

Effective Service
Saves Time
Respectful
Continually Improving Product

Lindsay D.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Yardi's "timing out" is the biggest challenge

Likeliness to Recommend

3 /10

What differentiates Yardi Voyager from other similar products?

Yardi is probably the worst system I've ever used (besides Focus). It needs a total overhaul. There are other systems that work much better, but are more expensive.

What is your favorite aspect of this product?

Payables are easy to process

What do you dislike most about this product?

Time outs.

What recommendations would you give to someone considering this product?

Don't use it unless you have a very small portfolio.

Pros

Efficient Service
Effective Service
Caring
Respectful

Cons

Wastes Time

Eric L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Industry Standard, but Stagnant.

Likeliness to Recommend

7 /10

What differentiates Yardi Voyager from other similar products?

It is a very high-level technical product that requires training. However, once training is completed, a wealth of metrics is available.

What is your favorite aspect of this product?

Staging/Test mode

What do you dislike most about this product?

It does not always integrate well with other products. There are not many innovations due to Yardi's position as industry standard.

What recommendations would you give to someone considering this product?

This software is focused on the financial aspects of management, do further research on other products if you wish to balance the client experience.

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Cons

Leverages Incumbent Status
Inhibits Innovation
Slower Product Innovation

How We Deliver

Yardi Voyager

What is Yardi Voyager?

Company Details

Need Assistance?

Yardi Voyager Ratings

73 Likeliness to Recommend

77 Plan to Renew

67 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+63 Net Emotional Footprint

How much do users love Yardi Voyager?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Property Management Includes all aspects of logistics, distribution, inventory management, warehouse and shipping, order promising, and asset management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Contract Management Includes contract creation, approval process, compliance management, and contract database.

CRM Integration Includes deep, seamless integration with CRM data and features.

Lease Management Includes contact management, rent tracking, and residential and retail leases.

Listing Management Includes calendar and scheduling, agent profiles, and advertising tools.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Tenant Management Includes tenant screening, tenant database, and tenant portal.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Commissions Management Includes commission statement generation, commission tracking, split commissions, and rule management.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Property Management

Yardi Voyager Reviews

Lisa R.

Great ERP for residential & commercial

Likeliness to Recommend

Pros

Lindsay D.

Yardi's "timing out" is the biggest challenge

Likeliness to Recommend

Pros

Cons

Eric L.

Industry Standard, but Stagnant.

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Property Management

Analytics and Reporting

Contract Management

CRM Integration

Lease Management

Listing Management

Document Management

Tenant Management

Marketing Management

Commissions Management

Lead Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration