What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Fair
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Payment Processing
Customer Order Portal
Content Management
Content Localization
Reporting and Analytics
Microsite Management
Integrated Search
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
WooCommerce Reviews
Sevak G.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2024
Easy to use, but sometimes may fall short.
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Easy open source solutions with great online community support.
What is your favorite aspect of this product?
Big community and learning resources.
What do you dislike most about this product?
Falls short with custom integrationsk from time to time.
What recommendations would you give to someone considering this product?
Look into what you need first and then try and spec out if Woocommerce is the right fit.
Pros
- Client Friendly Policies
- Transparent
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
Milind S.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Jun 2024
Simple and Easy to Setup
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Small, fulfills all basic ecommerce requirements, free and low cost customization
What is your favorite aspect of this product?
light weight and low cost development
What do you dislike most about this product?
low on performance and not suitable for large ecommerce stores
What recommendations would you give to someone considering this product?
Consider your requirements and cost before using woocommerce
Pros
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Security Frustrates
.Kim M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
Easy to implement and laod products. Easy to use.
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
WooCommerce is easier to use then complex custom build systems. Its easy and effortless to load products, change prices, and add product pictures.
What is your favorite aspect of this product?
Since WooCommerce is based on an open source code base customization is limitless. We can customize pretty much anything we want to.
What do you dislike most about this product?
WooCommerce gives us responsibility for security instead of having it built-in.
What recommendations would you give to someone considering this product?
Consider WooCommerce if you want a system thats easy to manage products, prices and pictures, and if you'd like to customize a lot of features or screens of your online storefront.
Pros
- Reliable
- Trustworthy
- Unique Features
- Fair
