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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Mutiara N.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Superb product to rock you business.

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

Woocommerce as open source come with limitless customization, scalable, built in Wordpress, and value for money.

What is your favorite aspect of this product?

User friendy, sell anything, and large community.

What do you dislike most about this product?

Premium extension.

What recommendations would you give to someone considering this product?

You can start your online store business, and don't worry because it's easy to use, a great support team, and a worldwide community.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Haradhan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

One of the best Plugin for make online store.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

WooCommerce is one of the best plugin in segment of make e commerce website using wordpress . Also i cannot find any other products like WooCommerce just because WooCommerce is king of this segment and also our whole developer team love WooCommerce just because of their great experiance with WooCommerce.

What is your favorite aspect of this product?

This plugin is really easy to intregrate and also much more educational content already available in multiple platfrom so it's take less time to start using this plugin.And also this plugin is providing multiple feature like Cart,products add and edit features,Payment gateway features & add lots more features .It's save our lots of working efforts.

What do you dislike most about this product?

Nothing i dislike about this plugin just because this plugin continuasly upgrading their all fetures and also their support team help us very much and assist us when we feel any issue just share with them and they resolve all those issues as soon as possible.

What recommendations would you give to someone considering this product?

WooCommerce is really one of the best and my favorite products and also. Our team means developer community also like WooCommerce .This plugin never broken my experience. I always recommended woocommerce to my colleagues and team for multiple reason .when you use this plugin also you feel all those things are how much helpful.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raghabendra D.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

WooCommerce 1st Choice - before any alternatives!

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

The positioning of this product differentiates it from any other alternatives. The recent trend has taken the online web market to the dilemma between SaaS-based solutions or no-code solutions. But, we clearly have a winner here with the agility that is required to actually run a business in the digital space. That particular positioning and the flexibility are two main points that differentiate WooCommerce from other similar products. The next best part about WooCommerce that clearly differentiates it from competitors is the setup process - guided installation itself embeds the complete store setup process which completes the mission.

What is your favorite aspect of this product?

The updates are so frequent that if you don't schedule an auto-update, after a while you'll feel like resurfacing out from the cave. Now, thinking about that, it may be bothersome for some people but from the aspect where technology keeps changing and libraries get outdated more often than expected, it is a necessity to keep the product healthy. That said, about how the WooCommerce updates give a secure feeling about running an online business, you cannot miss the fact that plethora of documentation, tips, and tricks, and the free and premium WooCommerce extensions help to run your online store as you desire.

What do you dislike most about this product?

It is amazing how the UI of other similar products evolved to offer a more premium look and feel to the vendor, while WooCommerce can still make improvements on this aspect.

What recommendations would you give to someone considering this product?

If you want to try changing things here and there occasionally to see how the performance improves, then start with WooCommerce. Also, be thoughtful about the fact that you want to get some quick ideas or get some help with the server and domain. But again, the flexibility that WooCommerce presents is huge and you'll realize the massive benefit in terms of costs, security, features, and front-end design when you operate your store for the long term.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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