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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

  • Role: Consultant
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2021

great product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris G.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great drop-in ecommerce for your WordPress Site.

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

WooCommerce is the leading ecommerce drop-in for WordPress. For those clients who want an all in one solution for web and ecommerce, we use WordPress and WooCommerce. It is robust albeit a little cumbersome to add products, however EmagicOne has a great software product that allows direct addition and management of products in WooCommerce via a desktop application. It is easy to navigate as an end user, easy to add a single or a few products, and is perfect for mainstream POD integrations for non-stocked apparel creators. Shipping setup is something else that needs work. Shipping is cumbersome and not intuitive if you are a first time user.

What is your favorite aspect of this product?

It's quick and easy to setup the basic product as a whole, attach payment processes, and get up and running quickly. It integrates well with the Divi theme framework and is easily customized in that builder specifically. Having used most of the other builders available for WordPress, Divi allows the most customization for product pages and aggregation pages like the whole store and category display pages.

What do you dislike most about this product?

Shipping is cumbersome and needs some work to make it more intuitive. Prestashop and Magento have easily configurable shipping carriers and can support shipping price by weight ranges, price ranges, and direct carrier integration with label printing from the order. Shipping is cumbersome to setup if you are not familiar or a relatively new WooCommerce user.

What recommendations would you give to someone considering this product?

Read up and study shipping setup examples. Getting a handle on this in the beginning will help you in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements

Pavan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product with good features.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Easy to integrate and easy to understand all features. Also, there are too many plugins available which are compatible with woocommerce easily.

What is your favorite aspect of this product?

Variable product feature is too good and very easy layout to edit product for enduser. Many reports are free available in this pluigin. Coupon, shipping methods, payment methods, attributes, many more things are there available free in woocommerce.

What do you dislike most about this product?

All things are good in woocommerce I like it very much.

What recommendations would you give to someone considering this product?

I have create may ecommerce sites using this woocommerce and I felt this is the only module using that any developer can create simple ecommerce site with less efforts. I always recommend this plugin for e-commerce site.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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