What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Fair
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Payment Processing
Order Management
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Angelo S.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great bolt-on for WordPress sites
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
The fact that it is a WordPress bolt-on. We already build all of our websites with WordPress, so having the e-commerce ability built right in makes complete sense for us instead of moving to a new platform and integrating the two together.
What is your favorite aspect of this product?
From a developer standpoint, their templating system for the pages and email notifications. If you are a developer, their documentation and file structure makes it easy to customize anything within the platform, even better yet if you are a WordPress developer because it follows the same programming strategies as WordPress. If you are not a developer, the WooCommerce team does make it pretty easy to customize everything, and if there is a specific thing that you don't have the ability to customize, there is almost without a doubt a plugin for that. That is the beauty of open-source software.
What do you dislike most about this product?
The thing that I don't like is that for a lot of extended functionality you need to purchase licenses that are yearly. It is an open-source program, so they have to make money somehow, but the yearly renewal is something that kind of bugs me. Its far from a deal-breaker, but it is what it is.
What recommendations would you give to someone considering this product?
If you are trying to build out a full e-commerce site with a bunch of bells and whistles, you have to make sure that you figure out every extensions/add-on that you will need. They can add up quickly in terms of yearly renewals. Besides that, WooCommerce is a great platform that we push to all of our clients that are looking to sell online.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
very user friendly along with great features
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
Rushikesh G.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
One click checkout
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Ease of setup Low cost, You can start online shop with almost 0$. Big community around it for trouble shooting problems
What is your favorite aspect of this product?
Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
What do you dislike most about this product?
WooCommerce does not come with support for any payment gateway out of the box. Setting up each payment gateway requires an extra plugin, each of which has its own requirements for configuration. In some sense, this can't be helped, as each gateway has to be set up differently. However, WooCommerce could have provided a "wizard" to guide users through the process for the major payment gateways.
What recommendations would you give to someone considering this product?
There are enough add-ons out there it's hard not to find a prebuilt solution for your needs.
Pros
- Trustworthy
- Client Friendly Policies
- Efficient Service
- Respectful
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
