What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Reliable
- Fair
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Payment Processing
Order Management
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
WooCommerce Reviews
Sevak G.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2024
Easy to use, but sometimes may fall short.
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Easy open source solutions with great online community support.
What is your favorite aspect of this product?
Big community and learning resources.
What do you dislike most about this product?
Falls short with custom integrationsk from time to time.
What recommendations would you give to someone considering this product?
Look into what you need first and then try and spec out if Woocommerce is the right fit.
Pros
- Client Friendly Policies
- Transparent
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
Tohibulla M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Complete ecommerce software within WordPress CMS
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Open source. A large number of developers already associated. Large number of free and paid plugins already available. Even the WooCommerce team will provide support through WordPress.org forum.
What is your favorite aspect of this product?
How easily payment gateways can be implemented be it Stripe or PayPal or any other payment gateway.
What do you dislike most about this product?
Paid plugins (subscriptions) by WooCommerce are pricey.
What recommendations would you give to someone considering this product?
Start with the free plugin available for download through the admin panel of WordPress.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anand k.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2024
Best ecommerce software with less effort
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
If a customer has placed an order but somehow the payment got deducted but the order was not created at that customer used to come to us then we'll be checking his payment and creating an order through woo commerce here the order which we create was in a minute this feature i liked the most and this uniqueness from other softwares.
What is your favorite aspect of this product?
As I've mentioned earlier it was not ahectic process to create an order just we've to search for the sku id and place the order which was very super easy even for a newbie.
What do you dislike most about this product?
Sometimes the courier partner where he was assigned or will not deliver that delivery partner getting assigned in that case we used manually assign.
What recommendations would you give to someone considering this product?
It's a user friendly software for some of the ecommerce giants it will be very useful software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
