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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Hussain B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Free, Open Source, what more do you want?

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Its free, open source, there are thousands of Add-Ons, while many are paid, there are free ones available too. There is nothing you can not do on woocommerce and its much pocket friendly.

What is your favorite aspect of this product?

Scalability and customization possibilities, For Woocommerce in customization and modification, sky is the limit.

What do you dislike most about this product?

free, open-source, customizable, scalable

What recommendations would you give to someone considering this product?

If you are choosing between shopify and woocommerce, and if you are not dropshipping, then you should select Woocommerce

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Veeramanikandan S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

reliable, efficient, fast and ready to operate widely and instantaneously

What do you dislike most about this product?

More difficult in accessing the required data of the product

What recommendations would you give to someone considering this product?

advisable to use wisely

Pros

  • Reliable
  • Inspires Innovation
  • Appreciates Incumbent Status
  • Performance Enhancing

Paula D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Simply joining the e-commerce business

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

WooCommerce is flexible and adaptable and generally demands no technical or programming skills, since it is simple to adopt and allows anybody to build up their own online business and have things up and running quickly.

What is your favorite aspect of this product?

WooCommerce is incredibly simple and straightforward to use, has a beautiful layout, and can be started for free; moreover, it provides useful inventory management necessary tools.

What do you dislike most about this product?

The one thing I really don't like concerning it is how restricted it would be in terms of personalization options; moreover, when it is utilized and also the business expands, it becomes mandated to purchase some advanced capabilities.

What recommendations would you give to someone considering this product?

This is a genuinely outstanding asset for getting started in e-commerce despite being a website development specialist; it is a fantastic e-commerce product that needs to be recommended.

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Client Friendly Policies

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