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WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

SIMRAN J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Ecommerce Solution

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

WooCommerce provides a lot of third-party plugins which differentiates it from competitors.

What is your favorite aspect of this product?

Integration with wordpress is what I like the most about WooCommerce. Another thing I like a lot is the plugins support.

What do you dislike most about this product?

Sometimes optimization is a problem on WooCommerce.

What recommendations would you give to someone considering this product?

For those who want to increase their business through ecommerce and don't want to get into technical jargons, WooCommerce is a great tool for them,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dimple ..

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhancing WooCommerce: Exciting Feature Ideas

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

It's deep integration with WordPress, making it highly customizable and user-friendly for those familiar with the platform.

What is your favorite aspect of this product?

My favorite aspect of WooCommerce is its flexibility and customization options, allowing users to create a unique online store tailored to their needs.

What do you dislike most about this product?

The main downside of WooCommerce is that it can become complex to manage as your store grows, requiring more technical knowledge for optimization and troubleshooting.

What recommendations would you give to someone considering this product?

I recommend starting with a clear plan for your store and exploring the extensive documentation and community resources to maximize WooCommerce's potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thomas B S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great eCommerce Platform! Super Flexible!

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

Open Source platform with TONS of open market plugins to modify the functionality to fit your needs exactly.

What is your favorite aspect of this product?

The flexibility and ability to drop in multiple plugins to expand the feature sets to fit your unique needs.

What do you dislike most about this product?

Because the platform is so popular, it's also under constant attack by bad actors to attempt to hack/break into sites using this code base. You HAVE to stay up to date with all updates or you site will eventually fall victim to an attacker.

What recommendations would you give to someone considering this product?

It's so flexible and there are opensource/free options to test out before any financial commitments. Just dive in & test it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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