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Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Whereby
8.2 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Application Share

86

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Facilitator Functions

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 86

Ease of Implementation

92

Ease of Customization

89

Usability and Intuitiveness

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

80

Whereby Reviews

Lawrence G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Its specific online collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Whereby appeals to me because it’s straightforward to utilize and includes multiple helpful features. It’s nice because there’s no need for a download or special access. I additionally appreciate having a unique URL that I can share. It puts everybody in a very queue and makes it simple not to miss anyone who needs to offer feedback. The interface is good. Unpretentious, and simple, however, it’s everything you need to form your online meeting experience convenient.

What is your favorite aspect of this product?

I love the power to run meetings without any disturbance. The useful options and the ability to integrate queries into the software system are a number of the items i favor the most regarding Whereby. Whereby doesn’t need any downloads onto your pc and is definitely the most fantastically designed video conferencing software. I also like that it’s a lock feature, that permits me to possess one-on-one meetings back-to-back without fear that the person for my next meeting can enter before my last meeting ends. I also love that I actually have a custom link that I can share.

What do you dislike most about this product?

Whereby has one drawback with their application. Whereby need additional fast servers for meeting quality. We use HD cam and fast web speed for conferences, however typically quality is deficient.

What recommendations would you give to someone considering this product?

Whereby needs calendar options for their products. Maybe if we set up an e-meeting on whereby we wanna see them on the whereby calendar. Perhaps they will make a calendar for each room or each team. We are using whereby for all meetings and we need to see our weekly conferences on the whereby calendar. It’ll be best for us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Saves Time

Sarah M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Extraordinary application for video conferencing.

Likeliness to Recommend

8 /10

What differentiates Whereby from other similar products?

Whereby may be a fantastic and easy-to-use platform for video conferencing. It doesn’t need anyone to transfer anything and might be accessed with a waiting area or a password. I like the waiting room operate that prompts the guest to “knock on the door” to enter, they love the experience, and i appreciate the convenience of use. You also can’t beat the whitelabel and customization featues that create the experience feel like your space and brand.

What is your favorite aspect of this product?

I like it because it’s several plans and is incredibly cheap. I favor the simplicity of the platform to attach in video calls.I just like the ability to connect a hundred individuals to video calls at the same time Unlimited meeting duration. I like that it’ simple to induce into the room extremely quickly—in one flick of the wrist, and I’m within the room. I don’t have to be compelled to do a bunch of clicking and clicking and clicking to only be in the room. I conjointly don’t have to shut a bunch of things once the meeting is over. It’ virtually as easy as simply attending to a web site on a new tab, and so closing that tab.

What do you dislike most about this product?

Some of the interactions were exhausting for my meeting participants to find, just like the 3 dots over my image—they failed to recognize that if they hover over the higher right of my image, they’ll see three dots, which if they click on those three dots, they will be given the choice to maximise my image so they will see what I’m presenting larger and better.

What recommendations would you give to someone considering this product?

Be sure to get professional if you would like quite three meeting attendees (devices) to join you in your room. I once had four attendees, however I forgot that i used to be the 5th, therefore one person got locked out.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Elieska B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collaborate Remotely

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

An advantage that both my team and clients consider extraordinary is the highlight of the recording. I am ready to record video conference meetings and doing it is very easy. the work team can watch the meeting again so that nothing is neglected and productivity and performance are excellent.

What is your favorite aspect of this product?

What I love about Whereby is the ability to redo. Throughout this year I have discovered how exceptional this remote communication tool is, it is excellent to be able to share information with your entire work team through conferences and online meetings regardless of distance. It is incredible how excellent this software is, unlike other software such as GotoMeeting, Bluejeans, Zoom that tend to be a bit annoying. Whereby is very easy to use, it does not require any download, which makes it an excellent platform. your clients and team can join the meetings from any mobile device or desktop computer.

What do you dislike most about this product?

There is honestly nothing I despise about Whereby. Since it has many functions and features that make your meetings excellent, whereby is a very simple but highly recommended tool for making your meetings and video calls, there is nothing bad to say about this software.

What recommendations would you give to someone considering this product?

I suggest this application because of how easy its functions are and how excellent it works. It is a basic element, so making meetings is simple, you can use it as you like, so it is superior to Zoom and GotoMeeting.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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