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Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Whereby
8.2 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Application Share

86

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Facilitator Functions

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 86

Ease of Implementation

92

Ease of Customization

89

Usability and Intuitiveness

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

80

Whereby Reviews

Serena L.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Great for making video calls.

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Unlike competing applications, it requires little to no training and allows for robust, remote communication.

What is your favorite aspect of this product?

Whereby is a straightforward program that facilitates the organization of an online assembly. Send out invites, choose a time and place, track responses and follow up with attendees.

What do you dislike most about this product?

Whereby is a useful tool in most cases, however I've noticed that the trial period is just 40 minutes long, which might be a problem if you want to test the app before purchasing it and have a meeting to do so. which, if I had to guess, would run for at least an hour and a half

What recommendations would you give to someone considering this product?

It's much easier to enter a customized room and begin communicating with high-quality video with this application, therefore I highly suggest it as a replacement for Skype and similar services.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Padhraic N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Impressive features to conduct various meetings

Likeliness to Recommend

10 /10

What differentiates Whereby from other similar products?

The user interface is straightforward to understand and makes it easy for even a non-technology friendly user to manage the application

What is your favorite aspect of this product?

Successfully gives high-quality video and audio during the meeting. There is no voice lag or disconnection from the meetings experienced

What do you dislike most about this product?

I have nothing to dislike. Infact it even provides full security and privacy during the meeting with two-factor authentication

What recommendations would you give to someone considering this product?

Whereby helps businesses, government organisations, and many other institutions to run meetings effectively with adequate safety of the data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel-Borris J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is very beautiful and easy to use the software.

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Whereby has all these nifty little options that create it stand out from the pack, and boy is the pack huge! Whereas all the UI-related touches (adding custom backgrounds in meeting rooms and a bit bio for individuals to browse once they’re within the waiting room) are appreciated, what stands out to me the foremost with Whereby is however straightforward it makes to jump into meetings.

What is your favorite aspect of this product?

I like the flexibility to run webinars without fail. The helpful options and the ability to integrate queries into the software system are some of factors I prefer the foremost concerning Whereby. The simplest thing i prefer about this application is it won’t raise us to signup or produce an account, we are able to simply be a part of the conference with the invite link. The invitation link is additionally customizable. Its works on Even Linux also.

What do you dislike most about this product?

I don’t just like the inability to simply mute somebody while listening to mobile phone audio; it needs disabling all audio options once it might be simple to easily introduce a volume down button within the mobile UI for this purpose.

What recommendations would you give to someone considering this product?

The easiness of product and quality is solving the difficulty of video conferencing the additional we use the more you addicted to it. The business insights are increasing and work for home possibility is with success delivered through whereby. I fully suggest it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies

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