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Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Whereby
8.2 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Application Share

86

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Facilitator Functions

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 86

Ease of Implementation

92

Ease of Customization

89

Usability and Intuitiveness

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

80

Whereby Reviews

Olivia W.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Works best for team meetings and group training

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

My team has greatly benefited from Whereby’s Brower-based functionality. It means that anyone who needs to join a meeting or training doesn’t have to install the application since they only need to click on a link and are good to go. This feature is missing in most of the other video conferencing tools we’ve previously used.

What is your favorite aspect of this product?

What has made me stick to Whereby is its user-friendly layout. Team members and clients who don’t use it so often aren’t forced to install it in their devices since they can gain access to conferences through a shared link. I also appreciate the fact that I can easily embed conferences into our company website. This has gone a long way in marketing our brand.

What do you dislike most about this product?

Delays and choppiness are pretty common in Whereby and this is a complete turn off for me. Even if the software is super easy to use, its video and audio quality is wanting. Though this isn’t an every-day problem, I’ve had embarrassing moments with important clients due to low-quality video/audio output.

What recommendations would you give to someone considering this product?

It is a recommendable software for anyone seeking a simplified video conferencing tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Azan B.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A Powerful Tool for Real Change

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Perfect in integrations, easy to customise and much flexibility.

What is your favorite aspect of this product?

Accessible in many countries

What do you dislike most about this product?

I have no dislike on this tool

What recommendations would you give to someone considering this product?

I highly recommend this tool with lots of courage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

"One of the best conference apps".

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

Whereby allows us to create and join virtual rooms with a single click, without the need to download any application or software, this means a great advantage for us, we can also customize the URLs of the rooms and their design. It has a recording function that allows us to download and share meetings and a work group function that allows participants to be divided into smaller rooms to facilitate collaboration. No matter how many people are present in a conference, everyone always appears in the same size windows. Other services simply display the three most recent speakers.

What is your favorite aspect of this product?

Video and audio quality. Option to customize the background. User authentication and confidential attendee list. Virtual whiteboards for video calls. There is no time limit for video conferences. Ability to share screens and collaborate in real time.

What do you dislike most about this product?

When the network is low, sometimes there are connection and disconnection problems. It does not have a polling or voting function, which reduces interactivity and feedback from participants.

What recommendations would you give to someone considering this product?

Whereby is a great product for anyone who works with a large team, especially if that team is remote. So it allows for easy group meetings, without the need for software downloads. Plus, the security and privacy measures are top-notch. Highly recommending Whereby to anyone looking for a reliable and secure virtual meeting platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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