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Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Whereby
8.2 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Application Share

86

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Facilitator Functions

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 86

Ease of Implementation

92

Ease of Customization

89

Usability and Intuitiveness

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

80

Whereby Reviews

Pratik P.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Fast and High Quality Collaborative Meeting

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

The ease of usage and high quality of Audio & Video supports, stands out this product from any other products available in market.

What is your favorite aspect of this product?

It is full of rich functionality features, UI is very much user-friendly everyone can easily understand. Also, it has instant messaging availability for sharing information with a colleagues. It allows the multiple users to share the screen simultaneously.

What do you dislike most about this product?

I consider it to be a very complete platform with excellent functions,

What recommendations would you give to someone considering this product?

I recommend this Whereby Application because It is a user-friendly and very easy to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alice H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

An ideal tool

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

It is a videoconferencing tool, it is an easy way to keep in touch, you can hold meetings for up to 12 participants without any problem, it is very easy to enter the room with a click from an email or text message, it is extremely intuitive, it works beautifully in a browser, there is also a recording function with the ability to share from different sources, it has allowed us to send a link via email with some instructions, it is a smooth and clean experience with ideal functions for the product.

What is your favorite aspect of this product?

It is very convenient for users who are not that tech savvy, the user interface is really friendly and easy to use, the image clarity is excellent and the on-screen controls are easy to operate, I also like the sharing features that allow me to share YouTube videos, Google files among others, communication is stable with high quality, you can also customize your meeting rooms with your corporate image, I also like the ability to see and hear all the people in the room, simplicity is the greatest strength of this software.

What do you dislike most about this product?

This platform is perfect for us, there is always room to improve technological problems, but I consider that this tool has very few errors and every day it improves, we are very impressed with the few problems that this platform presents.

What recommendations would you give to someone considering this product?

We recommend that people use the Google Chrome browser whenever possible, it is the best way to use this software, in this way its performance will be optimal.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Client Friendly Policies

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