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Webexpenses

Webexpenses

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Webexpenses
8.8 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. Our core software objective is to deliver you a bespokely crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Expense Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

2% Negative
12% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Multi Currency

85

Expense Policy Aware

85

Approval Workflow

85

Expense Itemization

84

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Optical Character Recognition

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Data Integration

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Webexpenses Reviews

Allie S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Webexpenses is an excellent finance application.

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

I like the fact that we can claim expenses online, in a very secure environment. I prefer that they incorporated a new feature that permits us to transfer receipts and have them automatically parsed, where the data can be extracted automatically. For me, it is excellent software to keep track of my previous expenses. It’s straightforward to use and allows you to feature in details to your claim to assist back it up. You’ll be able to add in multiple dates so can do multiple claims a once. This enables you to group similar claims. Simple to follow.

What is your favorite aspect of this product?

I appreciate that there’s a mobile app so that I will simply snap receipts on the go and continue with them digitally. It additionally syncs quickly between desktop and mobile, which is convenient. It’s also nice that mileage reimbursement may be calculated easily from mapping destination points.

What do you dislike most about this product?

I did not like that it is sometimes slow and crashed a lot. Even with the super-fast net on campus, this website feels too significant and perpetually offers the impression that you’ll lose all the data you entered because it crashes many times, with the same message that says something went wrong.

What recommendations would you give to someone considering this product?

I fancy having the potential to enter new locations at the ease of my phone via the mobile app. It comes in handy and is super simple to use. It shows you mileage and compensation prices.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cindy R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

expedites the processing of expenses

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

In our firm, we frequently travel for business to hotels across the globe. On these travels, it can be challenging to keep track of spending, but thanks to Webexpenses, this issue is resolved because I can keep track of invoices, dates, and excursions.

What is your favorite aspect of this product?

My ability to easily submit an expense claim is by far my biggest perk. Web expense offers a variety of features, including the ability to add receipts quickly and review them afterward for any modifications. Check the status of claims quickly. Multiple claim management is conceivable. I like all of its functionalities because all of its features appeal to me.

What do you dislike most about this product?

When the system rejects my bills, I have to put them in another format and crop the corners of the photographs. Additionally, when I try to view the summary of my claims, one of the buttons is broken, so I have to repeatedly return to the main page.

What recommendations would you give to someone considering this product?

Try the website if you're having receipt issues as I have in the past. It is simple to control using this. They are easily saved and located. An essential piece of software for managing employee travel expenses is Web expenses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Barbara H.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The one-stop-shop for keeping tabs on money spent

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Covid and remote work, which led our company to mandate that all employees start working remotely. To do so, we had to call a taxi and ask the driver to drop us off at our house, along with our computer monitor, keyboard, and mouse. We use Webexpenses to submit these costs for reimbursement. Webexpenses makes it easy to submit business cost reimbursement requests like these.

What is your favorite aspect of this product?

As I mentioned before, Webexpenses may be used to recoup any costs incurred as a direct result of doing one's job. To be eligible for compensation, you must be able to establish that you actually incurred the costs stated on the paperwork you present. Webexpenses isn't a good fit if you frequently find yourself in situations where you don't have this sort of receipt.

What do you dislike most about this product?

Improved customer focus compared to account focus is possible. There are occasionally issues with uploading. Quicken the claims procedure with direct messages to the account manager.

What recommendations would you give to someone considering this product?

Many workers incur substantial costs traveling for work, both domestically and internationally (most of them are their personal ones). Webexpenses is a website that allows workers to get reimbursed for all their legitimate out-of-pocket costs. With Webexpenses, employees can relax while still receiving assistance with planning travel, lodging, and transportation.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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