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WatchGuard Technologies

WatchGuard UTM

Composite Score

7.0 /10

CX Score

6.9 /10

21 Reviews Write a Review

What is WatchGuard UTM?

Unified Threat Management (UTM) from WatchGuard is the industry's highest-performing, all-in-one network security platform. That means no compromises. Ever. This is a full-featured, take-no-prisoners, screaming-fast security appliance that scales with your business, fits in your budget, and is easy to distribute across every network you manage.

Company Details

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Awards & Recognition

WatchGuard UTM won the following awards in the Unified Threat Management category

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1 Top Rated Capabilities

6 Top Rated Features

2024

1 Top Rated Capabilities

8 Top Rated Features

2023

WatchGuard UTM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WatchGuard UTM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WatchGuard UTM?

10% Negative

5% Neutral

85% Positive

Pros

Saves Time
Trustworthy
Client Friendly Policies
Acts with Integrity

Feature Ratings

Average 77

Firewall

Web Content Filtering

Network Access Control

Application Layer Control

Endpoint Protection

Virtual Private Network

Anti Spam

Security Information and Event Management

Data Loss Prevention

Intrusion Detection Prevention

Deep Packet Inspection

Vendor Capability Ratings

Average 74

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Quality of Features

Business Value Created

WatchGuard UTM Reviews

Sai Prakash Reddy A.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Excellent product, great features for the price

Likeliness to Recommend

8 /10

What differentiates WatchGuard UTM from other similar products?

The number of features it has for the price and was well suited for our specific needs

What is your favorite aspect of this product?

Set it and leave it! Once you configure it, you don't have to constantly worry about it again.

What do you dislike most about this product?

The support isn't that great should there be any issues and sometimes, there being a lag/delay.

What recommendations would you give to someone considering this product?

Look at all the features being offered and assess the costs. You will be pleasantly surprised by how great this product is.

Pros

Respectful
Continually Improving Product
Reliable
Performance Enhancing

Ajay K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

My experience using Watch guard

Likeliness to Recommend

8 /10

What differentiates WatchGuard UTM from other similar products?

Reliability, enterprise quality software that gives us confidence about our protection. We have not had any breach events since installation. The psh MFA works really well.

What is your favorite aspect of this product?

I like the management software, the way you can create on-the-fly security objects when creating rules or when you are looking for data in the realtime log window

What do you dislike most about this product?

The cost is very higher although it justifies if we see features

What recommendations would you give to someone considering this product?

I recommend this tool this is very easy to setup and use

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Noah W.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

"Manageable and unstrained to use"

Likeliness to Recommend

9 /10

What differentiates WatchGuard UTM from other similar products?

WatchGuard UTM has a comprehensive security coverage providing a wide range of security features. This our organization to easily protect its network and devices.

What is your favorite aspect of this product?

As I said, WatchGuard UTM has a comprehensive security coverage which helps our organization protect its network and devices.

What do you dislike most about this product?

I dislike WatchGuard UTM because of its complexity to set up and configure.

What recommendations would you give to someone considering this product?

When considering WatchGuard UTM, one should check on costs and get expert advice on how to use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

WatchGuard UTM

What is WatchGuard UTM?

Company Details

Need Assistance?

Awards & Recognition

WatchGuard UTM Ratings

81 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love WatchGuard UTM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Firewall Firewall functions, such as the blocking or redirecting of data traffic, by port or protocol.​

Web Content Filtering The ability to screen, block or limit access to certain websites which might contravene corporate policy or pose a security threat to the organization.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Application Layer Control Ability to control application functions, including lockdown of features as required. This is at the application (layer-7), rather than the network (layer-3).

Endpoint Protection Endpoint Protection a single agent, including AV, web & device control. It prevents malware & data loss with no complicated network or directory prerequisites

Virtual Private Network The hosting of VPN secure tunnels, as well as expand the capabilities of the UTM service to those connected to the corporate network via VPN.

Anti Spam Spam email filtering and blocking, the ability to release blocked e-mails and the whitelisting/blacklisting of senders.

Security Information and Event Management The real time reporting of alerting and security threats based on network behavioral analysis of systems logs, servers, application, and network devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Deep Packet Inspection The inspection of data transmitted over a network to log, reroute or block to scrutinize the content of data streams, encrypted or within a secure tunnel.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

WatchGuard UTM Reviews

Sai Prakash Reddy A.

Excellent product, great features for the price

Likeliness to Recommend

Pros

Ajay K.

My experience using Watch guard

Likeliness to Recommend

Pros

Noah W.

"Manageable and unstrained to use"

Likeliness to Recommend

Pros

Most Popular WatchGuard UTM Comparisons

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Title

1
Since last award

Feature Ratings

Firewall

Web Content Filtering

Network Access Control

Application Layer Control

Endpoint Protection

Virtual Private Network

Anti Spam

Security Information and Event Management

Data Loss Prevention

Intrusion Detection Prevention

Deep Packet Inspection

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Quality of Features

Business Value Created