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WatchGuard Technologies

WatchGuard UTM

Composite Score
7.0 /10
CX Score
6.9 /10
Category
WatchGuard UTM
7.0 /10

What is WatchGuard UTM?

Unified Threat Management (UTM) from WatchGuard is the industry's highest-performing, all-in-one network security platform. That means no compromises. Ever. This is a full-featured, take-no-prisoners, screaming-fast security appliance that scales with your business, fits in your budget, and is easy to distribute across every network you manage.

Company Details


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Awards & Recognition

WatchGuard UTM won the following awards in the Unified Threat Management category

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WatchGuard UTM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WatchGuard UTM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

69 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WatchGuard UTM?

10% Negative
5% Neutral
85% Positive

Pros

  • Saves Time
  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity

Feature Ratings

Average 77

Firewall

84

Web Content Filtering

82

Network Access Control

81

Application Layer Control

79

Endpoint Protection

79

Virtual Private Network

79

Anti Spam

76

Security Information and Event Management

75

Data Loss Prevention

73

Intrusion Detection Prevention

73

Deep Packet Inspection

69

Vendor Capability Ratings

Average 74

Breadth of Features

79

Usability and Intuitiveness

78

Ease of Data Integration

78

Ease of Customization

76

Ease of IT Administration

76

Vendor Support

75

Product Strategy and Rate of Improvement

75

Ease of Implementation

73

Availability and Quality of Training

72

Quality of Features

70

Business Value Created

70

WatchGuard UTM Reviews

rabih a.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

I do not recommend due to how old features are

Likeliness to Recommend

6 /10

What differentiates WatchGuard UTM from other similar products?

Based on my experience with this product, features are old and GUI is not user friendly. Working with this product was complicated and not easy.

What is your favorite aspect of this product?

no favorite aspect found with working with this product.

What do you dislike most about this product?

There is a big competition going on in the firewall industry now and security is essential. I am not sure if they are close in this race due to their old features in GUI and not a user-friendly.

What recommendations would you give to someone considering this product?

I do not recommend this product unless they do a serious transformation to their product.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Less Reliable
  • Inhibits Innovation
  • Less Productive

YuvaTheja E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It is the best cyber security money can buy.

Likeliness to Recommend

10 /10

What differentiates WatchGuard UTM from other similar products?

WatchGuard UTM (Unified Threat Management) distinguishes itself through its comprehensive security features, including robust firewall capabilities, intrusion prevention, VPN, and advanced threat detection. Its user-friendly interface, centralized management, and scalability stand out, along with its emphasis on providing strong network security without compromising performance. Additionally, WatchGuard's subscription services for threat intelligence and ongoing updates contribute to its differentiation in the market.

What is your favorite aspect of this product?

One standout aspect of WatchGuard UTM is its holistic approach to security, offering a wide array of powerful features within a single, easily manageable platform. The robustness of its firewall, coupled with advanced threat detection capabilities and user-friendly interface, makes it a favorite for me. Its scalability and comprehensive security options provide a sense of confidence in safeguarding networks effectively.

What do you dislike most about this product?

Initial setup complexity, feature overload for some, occasional update issues. Otherthan that its a fantastic tool with plethora of features

What recommendations would you give to someone considering this product?

If you're looking for best cyber secuirty tools in the market, Look no where else, WatchGuard UTM is the best tool money can buy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

ANUROOP N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best Product

Likeliness to Recommend

7 /10

What differentiates WatchGuard UTM from other similar products?

It is a unique product due its robust security feature. it also offers a user-friendly interface and centralized management, making easier for organizations to configure and monitor their security settings. due to its strong performance and scalability, it is suitable for wide range of network sizes and complexities.

What is your favorite aspect of this product?

Most appreciated thing of WatchGuard UTM is comprehensive security features, user friendly interface, and scalability. The most common positive aspect is it can manage various aspects of network security through a single platform.

What do you dislike most about this product?

Most common concern is difficult to learn for beginners due to more features and no proper documentation. initial setup and configuration are also quite complex compared to other.

What recommendations would you give to someone considering this product?

WatchGuard UTM aligns with your needs, they consider factors like size of the network, level of security required. They offer robust set of features.it can help us in accommodating your future growth and evolving security needs. And They also provide good customer support.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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