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VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

Composite Score
7.4 /10
CX Score
7.6 /10
Category
VisitUs Reception
7.4 /10

What is VisitUs Reception?

Our Visitor Management system is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved.

Company Details


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Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

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VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

86 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

4% Negative
4% Neutral
92% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Visitor Authentication and Monitoring

87

Electronic Signatures

86

Registration Management

86

API Integration

85

Mobile

84

Real-Time Alerts and Notifications

83

Dashboards, Analytics and Reporting

79

Badge Printing

71

Vendor Capability Ratings

Average 80

Ease of Customization

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Vendor Support

83

Business Value Created

82

Ease of Implementation

81

Quality of Features

80

Availability and Quality of Training

80

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Breadth of Features

74

VisitUs Reception Reviews

Peter L.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

Much easier to use

What is your favorite aspect of this product?

Daily reports

What do you dislike most about this product?

I would say nothing

What recommendations would you give to someone considering this product?

Give it a go trial it for a period of time

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service

Wayne T.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Innovative product!

Likeliness to Recommend

10 /10

What differentiates VisitUs Reception from other similar products?

Style, aesthetics, ease of use, reliability

What is your favorite aspect of this product?

Style and efficiency

What do you dislike most about this product?

Wi-Fi connection only, we encountered problems do to our poor signal, would be great to hardwire the printer directly into the business network rather than relying on poor Wi-Fi

What recommendations would you give to someone considering this product?

Do set aside a few hours for the setup/installation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

alex p.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Product is easy to use

Likeliness to Recommend

4 /10

What differentiates VisitUs Reception from other similar products?

Visit us is simple, integrates well with tablet systems and does not require large amounts of external hardware.

What is your favorite aspect of this product?

Simple system for login, sign in and sign out.

What do you dislike most about this product?

Names do not appear alphabetically when signing out. System loses functionality without internet. This is a problem on our site. Can be difficult to extract some data from website, easiest option has been to download all as a csv and manually filter.

What recommendations would you give to someone considering this product?

System is good for specific tasks. If you know exactly what you need and visit us will provide that then it is useful. For more details of contractors or more data analysis on people who have visited there may be better options.

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Acts with Integrity