![](https://softwarereviews.s3.amazonaws.com/production/favicons/offerings/9473/original/imageedit_1_2168025856.png)
What is Userful?
Userful is the leading software-defined AV over IP platform for the enterprise. It enables modernized operations for IT leaders with secure, scalable and centrally managed solutions from a suite of integrated apps for digital signage, control room solutions, KPI dashboards and meeting rooms.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceUserful Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Userful.
78 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Userful?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Extensibility
Integration
Centralized Display Management
Access Permissions Management
Streaming/Broadcast
Content Management
Mobile Access
Vendor Capability Ratings
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Vendor Support
Userful Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2179913/original/2179913.jpg?1716840147)
Philip H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Elevating App Updates with Userful
Likeliness to Recommend
What differentiates Userful from other similar products?
The platform is easy to use, so we can quickly and easily deploy digital displays across our office. The user-friendly interface lets my team easily add and schedule app update content, so our digital displays always show the latest and most relevant information. This control and flexibility helps keep our team informed and engaged.
What is your favorite aspect of this product?
Userful is a great tool for showing upcoming app updates and announcements in our office. This platform has helped us engage our team and keep them informed about our mobile products.
What do you dislike most about this product?
Userful is great, but it could do better with analytics and reporting. Integrating better data would help us measure the impact of our app updates, so we can improve our strategies and show how our digital signage investments are worth it.
What recommendations would you give to someone considering this product?
Userful has helped us communicate app updates and announcements better. The platform's digital displays help us create a dynamic and engaging environment for our team, keeping them informed and excited about our mobile product lineup.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
![](https://cdn.softwarereviews.com/production/profile_image/2152483/original/2152483.jpg?1715817959)
Mansi J.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: Vendor Management and Renewal
Submitted May 2024
Easy to use, great product!
Likeliness to Recommend
What differentiates Userful from other similar products?
It’s easy to use
What is your favorite aspect of this product?
Usability and client first approach
What do you dislike most about this product?
Nothing as of yet
What recommendations would you give to someone considering this product?
It’s a great one, go for it
Pros
- Enables Productivity
- Client Friendly Policies
- Appreciates Incumbent Status
- Helps Innovate
![](https://cdn.softwarereviews.com/production/profile_image/2037211/original/2037211.jpg?1679598145)
Jesse T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Easy to use system with nice looks yet pricy
Likeliness to Recommend
What differentiates Userful from other similar products?
It's a easy to use system setup in the box, you receive the product, plug it in, put it up and it works good.
What is your favorite aspect of this product?
It looks very nice! Elegant design and user friendly
What do you dislike most about this product?
The cost is a bit much... I've seen other company's charge way less for this.
What recommendations would you give to someone considering this product?
It's good if you want a plug and play system but if you are looking to save money look elsewhere
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Cons
- Less Respectful
- Less Generous
- Commodity Features