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Unit4 ERP Logo
Unit4 ERP Logo
Unit4

Unit4 ERP

Composite Score
7.5 /10
CX Score
7.2 /10
Category
Unit4 ERP
7.5 /10

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

Company Details


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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

94 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Effective Service

Feature Ratings

Average 73

Governance Risk and Compliance

77

Accounting and Financial Management

76

Customer Relationship Management

75

Service Management

74

Industry Specific Capabilities

74

Human Capital Management

74

Analytics and Reporting

72

Procurement Management

72

Supply Chain Management

70

BI and Performance Management

70

Job and Project Management

67

Vendor Capability Ratings

Average 71

Breadth of Features

75

Ease of Data Integration

74

Ease of IT Administration

74

Business Value Created

73

Vendor Support

71

Ease of Customization

71

Product Strategy and Rate of Improvement

69

Ease of Implementation

69

Quality of Features

69

Availability and Quality of Training

67

Usability and Intuitiveness

66

Unit4 ERP Reviews

Mary K.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product with a clear roadmap

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

The integration capability. Unit4 have put a lot into ensuring the product is capable of integration with other products/services. The partnership with other vendors offering services, e.g. punch out catalogues, provides full integration and control over processes and data.. The ability to configure the set up based on specific business needs is a big plus.

What is your favorite aspect of this product?

The full ERP capability, i.e. financials, HMC, procurement all connected and in one place. Ability to configure the product based on business needs

What do you dislike most about this product?

There is nothing I can think of that I dislike about the product

What recommendations would you give to someone considering this product?

When considering any product ensure business processes are 'lean' and simplified. SaaS is the way to go and the focus Unit4 have on business needs and industry trends is inspiring. Over the last 3 years Unit4 has really improved the value to the customer including existing customers not just new business.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maurice W.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A great and powerful tool for all ERP needs.

Likeliness to Recommend

9 /10

What differentiates Unit4 ERP from other similar products?

What i like best about Unit4 ERP is that it's very easy to add notes to the invoice and check to make sure it's being booked to the correct cost center and account. The system is set up to give you notifications for errors and actions required, and you receive email notifications as well. Unit4 ERP has a very friendly, supportive and helpful customer support.

What is your favorite aspect of this product?

Different levels of authorization can be set up to make sure finance requests are being set up correctly and the right amount is requested or raised. Also, i like the fact that you can keep track of budgets for different departments.

What do you dislike most about this product?

At the beginning, it can be a little bit challenging to get started. Apart from this nothing much to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Unit4 ERP to everyone.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charlie t.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A very comprehensive featured erp tool.

Likeliness to Recommend

10 /10

What differentiates Unit4 ERP from other similar products?

It easily Centralize data making it easy to access and analyse information across various departments in our organization. It reduces cost by streamlining and minimizing manuals work that lead to reduce errors. It lead to improved decision making due to real- time data axcess.

What is your favorite aspect of this product?

Real-time data reporting.reorder point planning.production scheduling. audit trial and documentation

What do you dislike most about this product?

High initial and implementation cost that I feel it's not that much friendly. Integration with third parties is sometimes problematic. Centralizes data storage is sometimes threats probes if not well managed

What recommendations would you give to someone considering this product?

It's a great product if it's well utilizes,the customer service team is much friendly and responsive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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