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Tyler Technologies Enterprise ERP Logo
Tyler Technologies Enterprise ERP Logo
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

Composite Score
6.8 /10
CX Score
6.8 /10
Category
Tyler Technologies Enterprise ERP
6.8 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

Company Details


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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

Down 2
Since last award

85 Plan to Renew

Down 4
Since last award

70 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
68%
Negotiation and Contract:
52%
Conflict Resolution:
68%
Strategy & Innovation:
67%
Service Experience:
63%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

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14% Negative
2% Neutral
84% Positive

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Generous
  • Wastes Time

Feature Ratings

Average 77

Analytics and Reporting

79

Procurement Management

78

Governance Risk and Compliance

78

Industry Specific Capabilities

76

Accounting and Financial Management

75

Job and Project Management

75

Supply Chain Management

75

Service Management

74

BI and Performance Management

74

Human Capital Management

69

Vendor Capability Ratings

Average 69

Quality of Features

74

Breadth of Features

71

Ease of Data Integration

70

Ease of IT Administration

69

Availability and Quality of Training

69

Ease of Implementation

68

Business Value Created

68

Ease of Customization

68

Usability and Intuitiveness

67

Vendor Support

66

Product Strategy and Rate of Improvement

65

Tyler Technologies Enterprise ERP Reviews

Bill H.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Meters our needs with broad functionality.

Likeliness to Recommend

10 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Technical knowledge and support staff are fantastic and, in my experience, had provided superior expertise over others.

What is your favorite aspect of this product?

Excellent in automating tasks to help us in decision making with the latest technology.

What do you dislike most about this product?

It can feel a bit complex at times but there isn't much to dislike... From my perspective.

What recommendations would you give to someone considering this product?

You will love the ease of Integration using Standard APIs and Tools... Give it a try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Tailored ERP Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samkit B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

"Comprehensive, Government-focused, Integrated"

Likeliness to Recommend

9 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler Technologies' Enterprise ERP stands out with its tailored government focus, comprehensive modules, integration capabilities, and reputation for reliability.

What is your favorite aspect of this product?

My favorite aspect of 'Tyler Technologies Enterprise ERP' is its user-friendly interface, seamless data integration, and comprehensive features for efficient public sector management

What do you dislike most about this product?

One aspect I might dislike about 'Tyler Technologies Enterprise ERP' is the potentially complex and time-consuming implementation process, requiring significant planning and training

What recommendations would you give to someone considering this product?

Analyze needs, involve stakeholders, assess training/support, and verify integration capabilities to make an informed decision about Tyler Technologies Enterprise ERP.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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