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Tyler Technologies Enterprise ERP Logo
Tyler Technologies Enterprise ERP Logo
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

Composite Score
6.8 /10
CX Score
6.8 /10
Category
Tyler Technologies Enterprise ERP
6.8 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

Company Details


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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

Down 2
Since last award

85 Plan to Renew

Down 4
Since last award

70 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
68%
Negotiation and Contract:
52%
Conflict Resolution:
68%
Strategy & Innovation:
67%
Service Experience:
63%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

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14% Negative
2% Neutral
84% Positive

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Generous
  • Wastes Time

Feature Ratings

Average 77

Analytics and Reporting

79

Procurement Management

78

Governance Risk and Compliance

78

Industry Specific Capabilities

76

Accounting and Financial Management

75

Job and Project Management

75

Supply Chain Management

75

Service Management

74

BI and Performance Management

74

Human Capital Management

69

Vendor Capability Ratings

Average 69

Quality of Features

74

Breadth of Features

71

Ease of Data Integration

70

Ease of IT Administration

69

Availability and Quality of Training

69

Ease of Implementation

68

Business Value Created

68

Ease of Customization

68

Usability and Intuitiveness

67

Vendor Support

66

Product Strategy and Rate of Improvement

65

Tyler Technologies Enterprise ERP Reviews

Shawn M.

  • Role: Finance
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Excellent software for core financial management!

Likeliness to Recommend

10 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Industry leader. Large installed client base with which to network.

What is your favorite aspect of this product?

Stability of core software functions. Dependable outcomes.

What do you dislike most about this product?

Ancillary software modules are not best-of-class (e.g. bid module). Main avenue of advancement in these areas is acquisitions which take time to merge into the Tyler ecosystem.

What recommendations would you give to someone considering this product?

If you are looking for a software to manage your governmental financial transactions and accounting processes, than look to Tyler Technologies.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Overall, it's a good product. Cost is right.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Commodity Features
  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

The product has not disappointed

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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