


Tyler Technologies Enterprise ERP

What is Tyler Technologies Enterprise ERP?
Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
Down
2
Since last award
85 Plan to Renew
Down
4
Since last award
70 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 68%
- Negotiation and Contract:
- 52%
- Conflict Resolution:
- 68%
- Strategy & Innovation:
- 67%
- Service Experience:
- 63%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tyler Technologies Enterprise ERP?
Pros
- Respectful
- Appreciates Incumbent Status
- Reliable
- Performance Enhancing
Cons
- Under Delivered
- Less Generous
- Wastes Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Procurement Management
Governance Risk and Compliance
Industry Specific Capabilities
Accounting and Financial Management
Job and Project Management
Supply Chain Management
Service Management
BI and Performance Management
Human Capital Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Business Value Created
Ease of Customization
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Tyler Technologies Enterprise ERP Reviews

Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Feb 2024
worst HRIS and payroll system I've ever experience
Likeliness to Recommend
What differentiates Tyler Technologies Enterprise ERP from other similar products?
It's terrible, stay far far away from this system.
What is your favorite aspect of this product?
There was no favorite
What do you dislike most about this product?
HRIS and Payroll
What recommendations would you give to someone considering this product?
Avoid this system for HRIS and Payroll. Accounting and Finance also have limited features. It does not prevent duplicate data entry of invoices to be paid! HRIS is limited functionality, payroll is riddled with errors, reports are horrible, there are not ACA or benefits functions.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Jun 2025
Tyler - it works
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Cons
- Under Delivered
- Commodity Features
- Less Generous
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Jun 2025
there are many platforms and tools —ERP Today
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Includes Product Enhancements
- Trustworthy
Cons
- Less Effective Service
- Wastes Time
- Less Transparent