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Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

Anand K.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Works efficiently but still needs improvements.

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Our company model can be optimized thanks to the robotic process automation platform known as Kofax RPA. Users may manage any size business with less human labor and more automation than ever before thanks to its own data management system (DMS), multi capture software, and automated robotic processes solution. This instrument has all the potential to change the market for the better.

What is your favorite aspect of this product?

The integrated Chrome browser is one of Kofax RPA's distinguishing features. This enables the coder to reasonably quickly code the links on the webpages. Web extraction is so easy to understand that even newbie programmers can do it. As a result of the visual programming format, it is also simple to understand. This makes it possible for the developer to fairly code the connectors on the portal.

What do you dislike most about this product?

There haven't been any noteworthy upgrades to entice users to keep using the same product. Instead, they are looking for alternatives. Self-supporting and self-training are weak. Kofax provides a wide range of training videos, however sometimes it appears like the trainers move at a leisurely speed.

What recommendations would you give to someone considering this product?

In contrast to other similar products on the market, Kofax RPA has a unique approach. To maximize scalability and performance, we can run robots concurrently with virtualized apps using this program. Without adding more staff, it increases operational effectiveness and gets rid of manual data-driven process tasks and human errors. Aside from that, its cost is reasonable in comparison to other RPA products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hazel A.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great automation software

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Any tier of the application component, including the display layer, API layer, and data tier, can be used by Kofax RPA to integrate apps. When interacting with the Kofax RPA platform, you don't require programming knowledge, access to advanced APIs, or time-consuming consultancy projects.

What is your favorite aspect of this product?

I was able to automate everyday manual operations with the aid of Kofax RPA, which significantly decreased the quantity of daily work required. It assists in ensuring that nothing is overlooked and the business processes are carefully followed because it is AI-powered. In order to maintain quality and integrity across business operations, Kofax is helpful. Web extraction is so easy to understand that even newbie programmers could do it.

What do you dislike most about this product?

Professionals may regularly schedule the procedures they want to conduct because it eliminates manual labor. It is difficult to modernize our atmosphere. A technology upgrade therefore takes more than a week. The Kofax product isn't actually cloud-ready yet.

What recommendations would you give to someone considering this product?

Several of the main issues that Kofax RPA helps to solve include automating the manual activities and providing end-user support with the least amount of human involvement. Choose Kofax RPA if you want to automate routine processes and can create bots effectively. How it takes in, organizes, and extracts data to produce insights that can be put to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leandro Ezequiel L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

It's a good product.

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Kofax is more optimal and customizable.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The price a bit expensive

What recommendations would you give to someone considering this product?

I have no recommendation.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation

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