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Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

Sreenath V.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantanstic IDP product

Likeliness to Recommend

7 /10

What differentiates Tungsten RPA from other similar products?

Tungsten Network RPA is a specialized RPA platform for procurement and supply chain. It offers pre-built workflows, global network integration, and automation of invoice processing, supplier onboarding, and payments. This makes it an ideal choice for organizations in these domains

What is your favorite aspect of this product?

I have used Kofax for document processing, document, and receipt categorization, and extracting text from the forms automatically

What do you dislike most about this product?

The process of making the template is very time taking a little hard and require a huge efforts

What recommendations would you give to someone considering this product?

The platform in extremely easy to navigate. A few clicks and solution is ready. Customer service has been a pleasant experience.

Jessica B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Effective and Reliable Digital Approach

Likeliness to Recommend

7 /10

What differentiates Tungsten RPA from other similar products?

The establishment of new robots from the tool allows the performance and efficiency to increase

What is your favorite aspect of this product?

The rational decision making is well understood through solid reasoning and research

What do you dislike most about this product?

The profound deployment of this tool makes the automation process smoother

What recommendations would you give to someone considering this product?

The aggressive approach of this tool makes the process of creating high performance suitable and efficient

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

An excellent tool for automating tasks

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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