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Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

Israel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Enhanced automation.

Likeliness to Recommend

9 /10

What differentiates Tungsten RPA from other similar products?

To get the best speed and scalability, you can run robots and interact with virtualized applications simultaneously. Increase operational effectiveness without adding more employees and do away with human error and manual data-driven process operations.

What is your favorite aspect of this product?

For processing documents, sorting documents and receipts, and automatically extracting text from forms, I like Kofax.

What do you dislike most about this product?

The process of creating a template requires work and time.

What recommendations would you give to someone considering this product?

Navigating the platform is simple. With a few clicks, the solution is available. It has been a pleasure dealing with customer service.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Improves the performance of processes

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alp Ö.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

unbeatable in price performance

Likeliness to Recommend

9 /10

What differentiates Tungsten RPA from other similar products?

No code knowledge is required. It provides server cost with Cef feature. It can be developed faster than other products. Has privileges in development and testing.

What is your favorite aspect of this product?

It can be output very fast. Easy to read. It's easy to learn.

What do you dislike most about this product?

Some of its features are not directly included as an activity. For example, file transfer via ftp.

What recommendations would you give to someone considering this product?

You should definitely try it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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