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BMC Software

TrueSight Server Automation

Composite Score

7.5 /10

CX Score

8.1 /10

5 Reviews Write a Review

What is TrueSight Server Automation?

TrueSight Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Company Details

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TrueSight Server Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueSight Server Automation?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Approval Process

Management Console

Testing

Scheduling

Assessment

Validation

Deployment

Notifications

Automation

Reporting

Third Party Application Patching

Vendor Capability Ratings

Average 82

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

TrueSight Server Automation Reviews

Asif A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Automation of Network Devices.

Likeliness to Recommend

9 /10

What differentiates TrueSight Server Automation from other similar products?

- Product interface is very easy for anyone. -Audit compliance is becoming really easy for networks through this. - Human intervention is not required for small maintenance activities which makes the work really reliable and efficient.

What is your favorite aspect of this product?

It's just great to manage all your maintenance activities related to servers, your automated things centrally and in organized location.

What do you dislike most about this product?

- Charges are higher than the market. - For Linux, things are limited. -Device and application limitations are also a cause.

What recommendations would you give to someone considering this product?

Good product to deal large amount of servers together

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanchita J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Maintenance become easier with BMC

Likeliness to Recommend

9 /10

What differentiates TrueSight Server Automation from other similar products?

customer support is really good and outstanding. Through this server deployment and automations become very easy and efficient.

What is your favorite aspect of this product?

Server maintenance activity does not need human intervention all things become really easy on time and daily we do not need to look on those activity. Helps to secure the environment with audits reports and alarms , notification.

What do you dislike most about this product?

There are some bugs in the products which cause issue sometime and irritate.

What recommendations would you give to someone considering this product?

If you have N number of servers which requires daily ongoing activities and need deployment and patching support it is just fabulous product to consider.

Pros

Saves Time
Altruistic
Acts with Integrity
Client's Interest First

Role: C-Level
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Implementation Ease

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

TrueSight Server Automation

What is TrueSight Server Automation?

Company Details

Need Assistance?

TrueSight Server Automation Ratings

90 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love TrueSight Server Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Approval Process Ability to provide approval for the release and deployment of patches​.

Management Console A single console that allows the management of the entire patch management process​.

Testing Logging of test results, in preparation for approval.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Validation Validation (manual or automated) of patch installation success.

Deployment Wide deployment of patches to targeted systems​.

Notifications Alerts on the availability of patches.

Automation Automation of patch deployment, including the deployment and installation processes.

Reporting Automation of patch deployment, including the deployment and installation processes.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

TrueSight Server Automation Reviews

Asif A.

Automation of Network Devices.

Likeliness to Recommend

Pros

Sanchita J.

Maintenance become easier with BMC

Likeliness to Recommend

Pros

Implementation Ease

Likeliness to Recommend

Pros

Title

Feature Ratings

Approval Process

Management Console

Testing

Scheduling

Assessment

Validation

Deployment

Notifications

Automation

Reporting

Third Party Application Patching

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features